We expect contact within two working days, and payment within a week.
Here are some tips to keep the trade running smoothly:
- Take a look at your junk or spam folder in case emails are hiding there.
- Check that you're using their correct email address. This can be found from your 'Won' page.
- Send through your contact number so the seller can have another way of contacting you.
- Sometimes spam filters block emails automatically, be sure to check your email settings to make sure nothing has slipped through.
If you're having issues with an item you’ve paid for – check out your options.
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