We know it's frustrating when emails don't come through when they should, so we've put together some tips to troubleshoot the most common issues:
- Check that the email address connected to your Trade Me account is correct on your My Trade Me page.
- Check your junk and spam folder regularly.
- Add 'firstname.lastname@example.org' and 'email@example.com' to your contacts list or safe-sender list to make sure emails from us aren't blocked.
- Clear out your inbox (sometimes a full one can stop incoming emails from being received).
If all else fails, contact your email service provider to make sure everything is working the way it should!