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Please choose your issue below

Your email address

Subject

Payments and money section

Which account or balance would you like help with?

What payment type do you need help with?

Problems with payments

How was the payment made? E.g internet banking/debit card

What date did you make the payment?

What was the total amount of the payment?

What references were attached to the payment?

How much would you like refunded?

You bank account details

Sometimes we need your bank account number to get the payment back to you

Amount of the charge

Date of the charge

First 6 numbers of the card that has been charged

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Last 4 numbers of the card that has been charged

Oops! You can only enter the last 4 numbers of your card here

First name

Last name

Organisation

Day time phone number

Desired outcome

Listing number or URL of the listing

Tell us more

(ii) App name

(ii) Device OS

(ii) Device OS version

(ii) Device name

(ii) App version

(ii) Logged in to App

(ii) Locale

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Articles that might help

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