Submit a request

Let us know your phone number, and we'll give you a call.

We'll aim to call you at this time, between 8 am - 8 pm.

Located in ‘My Trade Me’ under 'Won' or 'Sold' items under the listing title. The reference number begins with a 'P'.

If you paid and/or communicated on time but the feedback says otherwise, please attach screenshots of all emails and proof of payment below.

(e.g. 01/04/2020 - 31/03/2021)

If you have outstanding Trade Me credit, sometimes we need your bank account number to get this back to you.

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