My Ping balance was Manually withdrawn and the transaction processed at 12.33 pm 6 Sept showing Ping balance 0.00. The payment has not been made to my bank account because it is being held up by TM Trust and Safety. They have not emailed me and I have tried to follow through with the chat service. Chat service host confirms that the matter is still with Trust and Safety I.e. they have not processed the payment. Yet they do not contact me for further information. I bank with ASB and they do not take up to 3 days to process payments. (1 day at the most and many are within the hour.) I think t...

The Trust and Safety team are withholding my Ping balance even though I have provided proof of identity and have done everything asked of me, they won't even reply to my emails. It's been 3 days now since I tried to Transfer out my Ping balance to my bank account. I should add, that at no time have I been discourteous to the staff at Trade Me, I realise they are just doing their job as best they can to protect buyers and sellers. A Google search reveals that there does seem to be a pattern with Trade Me holding onto members funds. I'm really hoping I haven't been scammed.