Rochelle

18

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Recent activity from Rochelle
  • Rochelle commented,

    Hi Don, Well, firstly I never heard back from TradeMe. Not even to advise me of the outcome. Neither did they reply to my 3 queries asking for said answer, or take a penny. However, about 2 weeks after the last contact I had with TradeMe, the buyer did send an email saying she'd lodged a claim in the small claims court as I'd left her no choice.  So me being me. I immediately went to find out the process for such claims. I let her know I expected as part of the process a copy of the evidence she used, and once I'd received both her paperwork and the court letter, I'd be lodging a claim for ...

  • Rochelle commented,

    Thanks, L, Yes, I do acknowledge the fading could be from their poor image quality, she's not complaining about fading, I am. As it could certainly be from using chemicals trying to clean it, I only dusted and clearly stated it was all I'd done for fear of damaging it. Didn't think I could ignore it given she's lodged a dispute with TradeMe, but at this point, I've disengaged in communication with her and will wait to see what happens with this dispute. Thanks again for chiming in, I really appreciate it.

  • Rochelle commented,

    Thanks, L I did ask for photos when she first told me of her disdain. Her issues are exactly what is seen in the photos in the auction, albeit her photos now make the hood look very faded. I've said it doesn't look in the same condition (faded) but she has not shifted from 'I haven't done anything to it.' My assumption is as these prams in top condition are worth upwards of $2.5k US she saw the listing, asked for the suburb in a question, couldn't wait (adrenaline pumping) clicked, and paid 2 minutes later thinking she'd struck a deal of a lifetime and managed to take advantage of someone w...

  • Rochelle commented,

    Thank you for the morning chuckle, Simon, it's made my day. I do agree it's a 'shake down' any NY Mafioso would be proud of. The unknown factor is definitely the predominant factor of concern here, the lack of ability to converse with TradeMe given the chat seems to read like tumbleweed in the desert. I do hope I get an opportunity soon and do not find my ping account is in debt or they've taken the money from my credit card without first talking to me.

  • Rochelle commented,

    Thanks, Gary I do that as a precaution, great minds it seems, it's the health professional in me. I have copies of all correspondence, and photos including that of the auction itself. They have said they plan to lodge it with the Disputes Tribunal in the next 5 days if I don't refund the money (the auction was for $100 plus the $40 they are asking for petrol expenses). Thanks again for responding.

  • Rochelle commented,

    Thank you for your response, yes I do believe it was described and very clear photos. Will TradeMe give me the opportunity to give an opinion, as yet all I have been sent are 2 emails saying there's been a dispute raised and to work it out with the buyer? No timeframes, no what happens next, and no way to contact them. Will further correspondence with TradeMe be forthcoming? I am concerned I will be cornered by TradeMe giving an automatic refund via Ping as the buyer has said the ruling is I am in the wrong. This will leave me no recourse unless I take it outside of TradeMe (ie Disputes Tri...

  • Rochelle created a post,

    Wanting some advice given the TradeMe chat service seems missing in action. 3 weeks ago I sold a vintage (70yr old) pram that had some vinyl hood restoration done 20yrs ago (I've owned it for 15yrs and have done nothing with it). I stated in the auction the hood was 'fairing well' given its age and gave 16 clear crisp images out in the natural sunlight and included several of the hood and its non-perfect state. The buyer finally collected over the weekend after canceling several times, she was here for at least 30mins and the pram was in her view the whole time. I helped her load it when sh...