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Why is this a problem for you Flossy63? As a buyer we have no issue with sellers streamlining the process and putting the tracking number into feedback. If using the BAC function the buyers should be notified by the carrier anyway.
Earlier in this thread a decision was made by ?? ever not to make the changes that prompted the first post. Surprised there is now talk of this promise being revoked. The system re couriers / NZ post and the options we offer are all different for each of us as sellers. And for us, anyway, working very well and easily understood by our customers. One consistant theme throughout this thread is how well it worked for all, if it aint broke why try and fix it etc etc, and a philosophy we fully endorse. There are plenty of other areas, the feedback methodology, communication with the staff on the...
In fact, expounding further on the above if I was a senior person on the staff of this platform, and conversant with the issues discussed within this thread, I'd make contact with say three of the most prolific posters and invite an opinion from each as to a simple workable solution. Just our 2 cents worth here :)
Thanks for posting the webinar link James. Disappointed that we did not receive any advice of this event, as we would have had a contribution or two to make. :(
Thank you Gary, another clear instruction from NZ Stocked.
Thank you Gary-NZStocked for a clear and concise instruction. Regards Stefanie
Thanks for the feedback 123kitchens. Standard post is an integral part of what we do, distributing rare and hard to find perennial seed, and mature plants. It is our weak link, but overall the small losses are absorbed by us at the minute. Like you, in the past twenty years we have ever only claimed for one damaged parcel delivery, and we only accept PING. We are serious looking at shopify and perhaps may run this in tandem with Trademe. Having been watching it (shopify) for sometime it appears to be more professional in presentation, not so messy visually, and easier to navigate and manag...
Thanks Arthur for the advice. We are small sellers (and now with all the transitioning from analog to digital, very infrequent buyers). I think after reading the confusion that other sellers are experiencing we will step back just a little, and perhaps do a website on our own, or consider shopify, we have been cosidering this for some time. It would now appear to be more user friendly to us and the costs are significantly less on a per anum basis than the existing overall fee structure, moreso since the commision hikes a few weeks back. We seldom have any issues with NZ Post or courier disp...
We have had no notification of any of these changes, and are more than unhappy with the lack of communication from the platform owners. In fact several of our customers enquired as to how we would be dealing with the changes, and what did we think of them( changes) We would like to see this "template" it seems to be a fait accompli? How do we see it? Perhaps a senior person may care to drop us a note, sooner rather than later would be good. Come on TradeMe, up your game. Confused of Christchurch
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Why is this a problem for you Flossy63? As a buyer we have no issue with sellers streamlining the process and putting the tracking number into feedback. If using the BAC function the buyers should be notified by the carrier anyway.
Stefanie and Bill
Created
-1 Votes
Earlier in this thread a decision was made by ?? ever not to make the changes that prompted the first post. Surprised there is now talk of this promise being revoked. The system re couriers / NZ post and the options we offer are all different for each of us as sellers. And for us, anyway, working very well and easily understood by our customers. One consistant theme throughout this thread is how well it worked for all, if it aint broke why try and fix it etc etc, and a philosophy we fully endorse. There are plenty of other areas, the feedback methodology, communication with the staff on the...
Stefanie and Bill
Created
1 Vote
In fact, expounding further on the above if I was a senior person on the staff of this platform, and conversant with the issues discussed within this thread, I'd make contact with say three of the most prolific posters and invite an opinion from each as to a simple workable solution. Just our 2 cents worth here :)
Stefanie and Bill
Created
1 Vote
Thanks for posting the webinar link James. Disappointed that we did not receive any advice of this event, as we would have had a contribution or two to make. :(
Stefanie and Bill
Created
0 Votes
Thank you Gary, another clear instruction from NZ Stocked.
Stefanie and Bill
Created
0 Votes
Thank you Gary-NZStocked for a clear and concise instruction. Regards Stefanie
Stefanie and Bill
Created
1 Vote
Thanks for the feedback 123kitchens. Standard post is an integral part of what we do, distributing rare and hard to find perennial seed, and mature plants. It is our weak link, but overall the small losses are absorbed by us at the minute. Like you, in the past twenty years we have ever only claimed for one damaged parcel delivery, and we only accept PING. We are serious looking at shopify and perhaps may run this in tandem with Trademe. Having been watching it (shopify) for sometime it appears to be more professional in presentation, not so messy visually, and easier to navigate and manag...
Stefanie and Bill
Created
0 Votes
Thanks Arthur for the advice. We are small sellers (and now with all the transitioning from analog to digital, very infrequent buyers). I think after reading the confusion that other sellers are experiencing we will step back just a little, and perhaps do a website on our own, or consider shopify, we have been cosidering this for some time. It would now appear to be more user friendly to us and the costs are significantly less on a per anum basis than the existing overall fee structure, moreso since the commision hikes a few weeks back. We seldom have any issues with NZ Post or courier disp...
Stefanie and Bill
Created
0 Votes
We have had no notification of any of these changes, and are more than unhappy with the lack of communication from the platform owners. In fact several of our customers enquired as to how we would be dealing with the changes, and what did we think of them( changes) We would like to see this "template" it seems to be a fait accompli? How do we see it? Perhaps a senior person may care to drop us a note, sooner rather than later would be good. Come on TradeMe, up your game. Confused of Christchurch
Stefanie and Bill
Created
1 Vote