Hi Frances, I have found that ringing NZ Post is a better option than emailing them. I would ring NZ Post every day (even twice a day!) and pester them, until they finally resolve the problem. By doing that, you eventually manage to get through to someone who is more helpful than the other customer-service staff.. Also, ask to be put through to a senior supervisor and the particular investigator who is dealing with this. As well, write to the address where your parcel was delivered in error, enclosing a pre-paid postal bag, tell them what has happened, and ask them to return the parcel to y...

Hi K, because I have found the new-look change to shipping options so very frustrating, I put the postage amount in the auction details, and also add there that I am happy to combine postage, and for the buyer to ask for the combined postage.    

Hi Hussain, you could look up your old listing in your emails, so, that way, it will show you the details of your listing. The photo will have disappeared, so, if you wanted to relist that listing, you would then have all the details, but would need to take a new photo.

Hi Callum and Gary, yes, I totally agree with you. I did a Contact Us, to report the breach to Trade Me, and asked, at that time, for a Trade Me staff-member to email me, re the problem, but - even though the robot said that someone would get back to me - there has still been no reply, at all, from any Trade Me member, about the breach, but just absolute silence about the matter. There is still one member's name that hasn't been fixed on Community Post, so I have alerted the person about that, and suggested that they do a Contact  Us to Trade Me. I have also told Trade Me that there is an o...

Hi Tania, Trade Me has put your full name on your post. There has been a major problem, over the past few days, when Trade Me put members surnames on Community Post, instead of just their first names. It seems that most members surnames have now been deleted, but your full name is still there, whereas just your first name should be showing. Refer to my post about the breach. I have told Trade Me that there is still a breach with your full name showing, and asked Trade Me to fix that, but you may need to contact a Trade Me staff-member yourself, asking them to fix this for you. The Trade Me ...

Hi Gary, thank you for letting me know, and for your comments. I haven't fixed Trade Me's privacy-breach of my surname yet, as I think it is important to keep it up there, for a while, as an example, so that other members are alerted to this security-breach problem, what it looks like, and your solution about how to fix the problem. Trade Me committed the privacy-breach, so they should fix it! 

Hi Callum & Jane, there seems to be a security-breach by Trade Me, as your (Callum's) surname has appeared in your comment on Jane's post, and your surname has also appeared, Jane. Usually only your first name would show. The same thing has just happened to me, now, with my comment to you! The same thing also happened to me, when I wrote a comment on someone else's post. My surname appeared, and it wasn't until I did a Contact Us - reporting that problem to the robot - that my surname suddenly disappeared. So it seems that the robot realised the privacy-breach, just after my message, and th...

Hi Vicki, it is good that you have been able to get the multi-listing option working on your google chrome browser. Unfortunately, my Trade Me is now stuck on the new-look, and, a few weeks ago, the multi quick-relist suddenly stopped working for me, and Trade Me hasn't been able to fix this, at all. Using My Products, as a workaround, is not an option for me, so I am now listing only a few items here, and have gone elsewhere for the rest, until when - or if- the problem gets fixed. Quite a few other people have also experienced problems with suddenly losing the multiple quick-relist functi...

Hi Sammi, yes, I am having the same issue as you. It takes ages to laboriously relist items one-by-one, because of the multiple quick-relist function now being broken. Trade Me has known about this problem for several weeks now, as I brought it to their attention then, and again recently. I was hoping - with the scheduled site maintenance today, 23/10/24 - that this problem would have been fixed, as it should have taken priority, but no such luck. Extremely frustrating!

Hi Megan, James, & Mark, yes, I am stuck on the new-look, and my photos are messed-up, too. I first reported this fault to Trade Me, months ago, way back in mid-July, but the fault has still not been fixed! I have no intention of using My Products, as it seems to be Trade Me's way of just trying to cop-out from fixing this problem, and other problems with their new-look. I have just wasted over 2 hours today, relisting 80 auctions, because the multiple quick-list is broken, and has been like that for several weeks now. When I click-on the Edit on my Unsold page, the small blank boxes appear...