WHEN ...Is the P number search system going to be integrated in to the New TM format.This situation is only made worse now because TM is enforcing the new website on me everytime I open Tm on my computer.This means that I have to Restart the whole process by going to the bottom of the page, "Click Desktop" and re-click the old website links to get an OLD page so the P Number search works.WHY ... can't this be fixed?It's a real pain because all TM bank deposits bear the P Number, (At TM's insistence via payment instructions), making it time consuming when checking/ cross referencing who ha...
Stupid, frustrating to track and time consuming with plenty of missed emails.WHY .... do a lot of buyers insist on using a different email address to the one listed on TM>>
I have a few of this type of feedback where the buyer has placed negative feedback and states IN the feedback that they will change/ remove the feedback after they get the item/ refund etc.I have asked TM via feedback disputes previously, to remove those feedback for me/ them, because the buyer is uncommunicative (therefore not removing/ altering the feedback as promised) and TM refuses.I have supplied screen shots of the promise's / emails accordingly/ bank statements and courier links as needed but TM still refuses to act.Whats next that needs to be done to get action.
Had a few of these over the years where the parcel has been picked up but for various reasons, the courier has been either slow or had other issues (some of those are the buyers fault / some the courier drivers) such as ignoring "card to Call" / wrong address etc etc, but I still end up with bad feedback and Tm won't remove it, stating "At face value, the member is merely expressing their concerns surrounding the trade".I can't change my feedback to red because it's seen as retaliatory and it seems that I can't place factual feedback as that often gets removed but it's never explained why t...
I have a few of these examples popping up this year where the buyer places bad feedback for non delivery but the courier company has GPS delivery tags for the buyer given address.TM refuses to remove that feedback even with emailed proof (screen shots etc)Is there anything else that can be done?
Over the last few months, I have had a massive increase in buyers NOT supplying their delivery address at the time of sale/ purchase, Ie: the address is not appearing on the sale page even when the shipping option has been selected.It's almost as if they don't want to let me know where they live until they have paid for the item.Eg: Once they have paid, they will email me the address or select it on the Trademe won item.It's now common when processing bank payments & setting up for packaging, that I will then find some address's ARE on the TM sale page but were not on there at the time of s...
Yea ok, it's a slightly cheeky title but currently having this discussion with a buyer.He's also sent me a copy of the deposit slip which clearly shows the money going out (money out, bill payment) & then reversed (money in, Reversed Debit).BUT, is still asking when his parcel will be sent