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A number of IFS. Did you get confirmation from the buyer that shipping is at their risk as it is not covered by the courier. If you did, did you pack it adequately? It you did fine, they dont have a claim, you are responsible. However you may not ever know the cause of the breakage, was it not packed enough for the normal rigorous of the courier system, or did a truck run over it or other mechanical damage. As courier binned it you are perhaps not in a position to know
Lorayne. Yes, every bodies shipping costs have gone up, unfortunately like everything else we buy. In reality unless you increase shipping, you will be making less and less on each sale. Also at present the general sentiment from sellers is that sales are going down generally. Mortgage rates, fuel, food and infact most things have seen considerable rises so people have less disposable income now after paying for essentials. When setting your shipping price, be aware shipping cost is not just the courier ticket price, it includes all the other costs involved in the shipping activity. This ...
I reflect sentiments of those above really. When Ping was introduced I was very sceptical ( tightass begrudging TM extracting more fees from me). However once I took it up was happy with it for its reasonable cost. Transactions flow smoother and quicker, refunds if needed are easily done. Also 80% of buyers use it, but I also accept some buyers don't want to for what ever reason so keep bank deposit option for them. I believe as Ping is so commonly used now many buyers are likely to pass a purchase by if ping is not offered, especially if there are similar items readily available on TM. And...
While you may think that $5.60 is expenvive, try and break it down into its components. GSt is 73c, the courier driver for pickup and delivery is at least $1 (50c for each action. so $5.60 is now down to $3.87. It then has to be sorted in both the incoming and outgoing depot, say 50c each, thats $1. It then has to go on a truck between depots. If its a nationwide price for the ticket, then they average out transport costs throught nz, that maybe another $1. We are now at $1.87 which is left to pay the courier compay management, profit for the company and pay their insurance on the parcel. S...
I have had 2 buyers just tonight send me wrong address. It is happening most days now wheras in the past it happened once every 3-6 months. Obviously something in the TM system has changed recently to either send incorrect addresses automatically or is not properly prompting buyers to select the correct address. No idea if this is a TM issue, a buyer issue or both. But certainly if TM members all deleted old addresses from TM , it must go someway to helping this situation rectify itself
Yes, it can be refunded straight away now callum. It changed at some stage in theses covidy times and has been that way at least 9 months.
Exactly as Gary says
Trademe sale has priority
Also if it is going to a rural address , often when it says delivered, it means delivered into the rural contractors depot, not delivery to the rural address. Delivery at rural addresses does not get a delivery scan
Aramex and Courier post are max 1.5m I think. Freightways group couriers go to 1.8m I think
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Recent activity
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A number of IFS. Did you get confirmation from the buyer that shipping is at their risk as it is not covered by the courier. If you did, did you pack it adequately? It you did fine, they dont have a claim, you are responsible. However you may not ever know the cause of the breakage, was it not packed enough for the normal rigorous of the courier system, or did a truck run over it or other mechanical damage. As courier binned it you are perhaps not in a position to know
Don_
Created
0 Votes
Lorayne. Yes, every bodies shipping costs have gone up, unfortunately like everything else we buy. In reality unless you increase shipping, you will be making less and less on each sale. Also at present the general sentiment from sellers is that sales are going down generally. Mortgage rates, fuel, food and infact most things have seen considerable rises so people have less disposable income now after paying for essentials. When setting your shipping price, be aware shipping cost is not just the courier ticket price, it includes all the other costs involved in the shipping activity. This ...
Don_
Created
0 Votes
I reflect sentiments of those above really. When Ping was introduced I was very sceptical ( tightass begrudging TM extracting more fees from me). However once I took it up was happy with it for its reasonable cost. Transactions flow smoother and quicker, refunds if needed are easily done. Also 80% of buyers use it, but I also accept some buyers don't want to for what ever reason so keep bank deposit option for them. I believe as Ping is so commonly used now many buyers are likely to pass a purchase by if ping is not offered, especially if there are similar items readily available on TM. And...
Don_
Created
2 Votes
While you may think that $5.60 is expenvive, try and break it down into its components. GSt is 73c, the courier driver for pickup and delivery is at least $1 (50c for each action. so $5.60 is now down to $3.87. It then has to be sorted in both the incoming and outgoing depot, say 50c each, thats $1. It then has to go on a truck between depots. If its a nationwide price for the ticket, then they average out transport costs throught nz, that maybe another $1. We are now at $1.87 which is left to pay the courier compay management, profit for the company and pay their insurance on the parcel. S...
Don_
Created
2 Votes
I have had 2 buyers just tonight send me wrong address. It is happening most days now wheras in the past it happened once every 3-6 months. Obviously something in the TM system has changed recently to either send incorrect addresses automatically or is not properly prompting buyers to select the correct address. No idea if this is a TM issue, a buyer issue or both. But certainly if TM members all deleted old addresses from TM , it must go someway to helping this situation rectify itself
Don_
Created
0 Votes
Yes, it can be refunded straight away now callum. It changed at some stage in theses covidy times and has been that way at least 9 months.
Don_
Created
1 Vote
Exactly as Gary says
Don_
Created
0 Votes
Trademe sale has priority
Don_
Created
1 Vote
Also if it is going to a rural address , often when it says delivered, it means delivered into the rural contractors depot, not delivery to the rural address. Delivery at rural addresses does not get a delivery scan
Don_
Created
0 Votes
Aramex and Courier post are max 1.5m I think. Freightways group couriers go to 1.8m I think
Don_
Created
0 Votes