Caroline it might pay to check your notifications settings to make sure the questions asked option is selected in the selling notifications options.
John are you trying to create the listing via the Trade Me app I believe you need to use the desktop site not the app.
Liz I use My Products to manage my listings so duplicating the listing is very quick and easy it does mean that previous watchers are not informed of the new listing and will have to search for it again which I am ok with I don’t re-list the closed listing that has watchers as doing that would carry the watchers over to that re-listed listing which is what I want to avoid. Some members have said they like the new feature but for me it is giving false views and watchers so I prefer to start fresh with a new listing. There have been a few posts about this new feature but they seem to get remo...
Liz you might be surprised to know this is actually a new feature Trade Me introduced around August where they now automatically add watchers from your closed listings to your new listings when you re-list them. Trade Me have updated their help page about watchlists to indicate this is what now happens. To me it is not a helpful feature and I don’t like it so I now duplicate any of my listings that have closed with watchers creating a new listing where any watchers shown are current and not carried over from the previous listings.
You would be best to contact Trade Me directly using their Live Chat option where you will be able to speak live with a staff member and confirm with them why they are requesting you to check and update your details and why the birthday field is not working. You will have to wait until Monday morning when the chat staff are back online. To use the live chat option go to the contact us section at the bottom of any page and then click on the blue speech icon on the bottom right side of that page type in talk to a person you will then be connected to a Trade Me staff member that you can chat ...
Gary-NZStocked same for me my date of birth is not shown on my profile account page using the old desktop site the new look Trade Me site or the IOS app I believe it is only required when you set up your account for the first time as it is part the personal information required when setting up your account. I guess your date of birth is one thing that will never change so why would you need to change it unless it has been entered incorrectly when you setup your account.
Hi peter if you are wanting to correct the date of birth Trade Me has for your account membership I believe you need to contact Trade Me directly and they will change it for you it can't be changed by yourself you can change information such as your email address, password and phone numbers but not your date of birth I guess because your date of birth never changes so should not need to be updated unless it is incorrect. Refer to this page from the help pages scroll down to 6. How can I manage my information?. https://help.trademe.co.nz/hc/en-us/articles/360007001832-Privacy-policy
My Products is a Trade Me tool it is not a external company it is a Trade Me feature anyone can use while it was probably designed for larger sellers to simplify the listing and selling process it works just as well for casual users I only sell a few listings at a time and was told about My Products here on Community a few years ago and once I used it I would never go back to listing any other way I find it so simple to use.
Hi Maria some of the recent upgrades Trade Me have done have made the site so much harder to use with so many options missing or not working correctly for some members it's very frustrating. While these issues are on going I would recommend trying My Products the Trade Me free listing tool thankfully it has not been affected by the site upgrades and works really well it also has a lot of other features that listing normally doesn’t. The great thing about My Products is you can import your current, sold or unsold listings into My Products and once imported editing anything on your listing i...
Hi Carla you would be best to contact Trade Me directly using their Live Chat option where you will be able to speak live with a staff member about the issue you are having with your listing. To use the live chat option go to the contact us section at the bottom of any page and then click on the blue speech icon on the bottom right side of that page type in talk to a person you will then be connected to a Trade Me staff member that you can chat with live. Live chat is only available during business hours which are Mon-Fri 8am to 5pm Sat-Sun 9:30am to 4pm.