W: This happens sometimes when people are placing feedback on the app. Sometimes they accidentally bump the red face when they'd meant to leave a yellow. I've had it happen about four times on trademe. You can ask the trader to update it (they're usually very apologetic) or send a feedback dispute to trademe who will switch it to yellow for you.

Absolutely. But if a good thing is possible I want my customers to know it's possible. Not guaranteed, yes. Its being stated as the minimum timeframe of a range that goes up to 6 days for some couriers which in itself is stressed as an estimate. I don't like trademe saying a good service I achieve a large chunk of the time doesn't happen when in fact it can. I want the minimum low and the maximum high. Imagine if the customer assumed there was no way the parcel would arrive the next day (as trademe has stated) and didn't make the arrangements necessary for receiving it (I've had parcels ret...

I don't plan to use the bags. I prefer to recycle packaging and have always just used the labels in the past but getting an idea of the dimensions of the parcel is a lot more difficult right now. I've always had a bag sitting around to check that my book would fit in the allowance for the labels.  My math is terrible but I just measured the volumetric weight for a trade paperback and it seemed to be twice the allowance for an S ticket. So the S ticket when it was a C5 and offered maximum dimensions would allow for two books and now it seems it won't even allow for one... Thanks for the sugg...

Do you mean nothing in your ping account or the money in your ping account hasn't moved to your bank account?To withdraw the ping balance to your bank account:  Go to My Trade Me. Select 'Manage Ping' under 'My balances'. Select Transfer out. You can also set this up to pay out automatically in the future. There's more info in the ping FAQ: https://help.trademe.co.nz/hc/en-us/articles/360007264411-Ping-account

I've pretty much stopped leaving negative feedback due to retaliatory feedback. In the past it wasn't a problem as trademe would remove it when I made a feedback dispute (provided I have evidence to back up my what I'd said) but I recently gave negative to a customer who hadn't paid or responded to e-mails. They left a retaliatory red face that simply said 'I was going to be pay tonight' (tonight being two weeks after the purchase). Trademe refused to remove the red face. I think Trademe's thinking was that it was fair the customer was disappointed that their failing to meet trademe's tradi...