We experienced some issues after the daylight saving time change where some listings had incorrect end times. We experienced some issues after the daylight saving time change where: Some listings had an incorrect end time – affected live listings have since been extended by an hour. The end time showing in search results for some listings is earlier than the end time on the listing – we’re in the process of updating listings in search now, and this will be completed in the next few hours. You can check the listing page for the correct end time. We’re really sorry for any trouble or conf...
This is a heads up about a rate change for Aramex within ‘Book a courier’. The rate change will be effective from 1 September 2024 for all new bookings, but the shipping cost calculator prices in the listing flow will be updated from 26 August to make sure shipping cost estimated prices are correct on your listing for once the change comes in. Aramex is increasing its vehicle fuel rate fee from 7.4% to 9%. From 1 September the following pricing will apply for Aramex: Very small / DLE bags will start at $4.55 Small bags will start at $5.33 Medium bags will start at $7.76 La...
From the end of November 2024, the Confirmation of Payee service will be phased in by banks. From the end of November 2024, the Confirmation of Payee service will be phased in by banks across personal mobile and online banking platforms. This service provides a check for NZ bank transfers to see if account names and account numbers match before making a payment.Info for sellers Where before you may have only shared your initials or a nickname when sharing your bank account, you now need to share the full name registered to the account. This also applies to businesses with trading names.If...
TRADE ME INVESTS IN STUFF DIGITAL LTD 3 June 2025 Stuff Group and Trade Me are joining forces, with the nation’s leading property, motors, jobs and marketplace portal set to take a 50 per cent stake in Stuff Digital Ltd, which has the country’s largest New Zealand website, stuff.co.nz. Trade Me Chief Executive Anders Skoe says the acquisition brings together two highly successful Kiwi brands which are intrinsic to the lives of millions of New Zealanders. “For 26 years, Trade Me has supported New Zealanders through all life’s milestones. This is an exciting investment to accelerate...
Our site was out of action for a bit this morning. 13 June 2025 We experienced an issue where emails were delayed and some users were unable to create listings or access certain areas of our site this morning. We're sorry this happened – our team has now fixed the issue and we’re back up and running as normal.If you have any questions please get in touch with our Customer Experience team.
Our rates have changed for Aramex options within 'Book a courier'. This is a heads up about a rate change for Aramex options within ‘Book a courier’.Aramex has increased prices across their products from 1 April 2025.From 1 April, the following GST inclusive pricing will apply: Very small/DLE bags will start at $4.61 Small bags will start at $5.40 Medium bags will start at $7.87 Large bags will start at $12.55 Boxes will start at $6.65 The rural surcharge will be $7.40 We’re sorry we didn’t provide more notice about this Aramex price increase. The estimated rates and calculator on Trade...
Trade Me will be unavailable between 01:00am and 02:00am for site maintenance on Wednesday 23 October 2024. Our team is doing some scheduled site maintenance between 01:00am and 02:00am on Wednesday 23 October 2024. This means Trade Me will be unavailable during this time.We do site maintenance from time-to-time to keep things running smoothly and we’ve scheduled this work to have the least impact on our members.Any listings due to close during this maintenance window will be extended by one hour. We apologise for any inconvenience.
To comply with anti-money laundering (AML) laws, we may ask you to supply information using First AML. 27 May 2025 Keeping our members and the community safe is our number one priority. As a Kiwi company, we are required to comply with all NZ laws which includes the Anti-Money Laundering and Countering Financing of Terrorism Act. This is why from 1 June, in certain circumstances, we may need to ask for member information. This process is often referred to as Customer Due Diligence (CDD)/Know Your Customer checks (KYC).If we ask you for information, you’ll receive an email from our AML par...
We're making some updates to our Terms and Conditions, which will come into effect on 30 May 2025. 16 May 2025 We're making some updates to our Terms and Conditions. These changes are designed to ensure our platform remains robust and fair for everyone as we look forward to introducing exciting new products and features in the future. These updates also include some clarifications to existing clauses and make it easier for all our members to understand their responsibilities when using Trade Me. Key things to note: These changes will come into effect on 30 May 2025. You can review the up...
We’re making a small adjustment to our pricing for Ping. Ping offers a quick, easy and secure way for buying and selling on Trade Me, and provides buyers with an additional layer of safety via our Buyer Protection policy (for transactions under $2,500).We've also got your back with Seller Protection – if at any stage a fraudulent transaction has gone through Ping, you won't be left out of pocket and we'll bear the cost.From 2 December 2024, the standard transaction fee for Ping will increase from 1.95% to 2.19%, and the transaction fee for Top Sellers will increase from 1.65% to 1.89%. The ...