From 17 December 2024, we will no longer be operating the message feature within Trade Me.   The Trade Me Messages feature is being retired and will no longer operate after 17 December 2024.We are committed to continually improving how our members use our platform. After careful consideration, we've identified that this feature is not meeting the standards we want for our members. Members will no longer be able to send or receive messages on Trade Me after 17 December 2024. All existing messages will be deleted and will no longer be able to be accessed. If you think you will need access to...

From the end of November 2024, the Confirmation of Payee service will be phased in by banks.   From the end of November 2024, the Confirmation of Payee service will be phased in by banks across personal mobile and online banking platforms. This service provides a check for NZ bank transfers to see if account names and account numbers match before making a payment.Info for sellers Where before you may have only shared your initials or a nickname when sharing your bank account, you now need to share the full name registered to the account. This also applies to businesses with trading names.If...

We’re making a small adjustment to our pricing for Ping. Ping offers a quick, easy and secure way for buying and selling on Trade Me, and provides buyers with an additional layer of safety via our Buyer Protection policy (for transactions under $2,500).We've also got your back with Seller Protection – if at any stage a fraudulent transaction has gone through Ping, you won't be left out of pocket and we'll bear the cost.From 2 December 2024, the standard transaction fee for Ping will increase from 1.95% to 2.19%, and the transaction fee for Top Sellers will increase from 1.65% to 1.89%. The ...

Trade Me will be unavailable between 01:00am and 02:00am for site maintenance on Wednesday 23 October 2024.   Our team is doing some scheduled site maintenance between 01:00am and 02:00am on Wednesday 23 October 2024. This means Trade Me will be unavailable during this time.We do site maintenance from time-to-time to keep things running smoothly and we’ve scheduled this work to have the least impact on our members.Any listings due to close during this maintenance window will be extended by one hour. We apologise for any inconvenience.

We are updating Trade Me to make it smarter, simpler and more powerful.   Kia ora everyone, there’s a Trade Me news update on the changes to the site, which have been talked about a lot on Community. Thanks for all of your questions and feedback, the team are taking it all on board.  You can keep giving us feedback through ‘Tell us what you think’ on the site, and of course keep sharing questions, tips, tricks and workarounds on Community.

This is a heads up about a rate change for Aramex within ‘Book a courier’.   The rate change will be effective from 1 September 2024 for all new bookings, but the shipping cost calculator prices in the listing flow will be updated from 26 August to make sure shipping cost estimated prices are correct on your listing for once the change comes in.    Aramex is increasing its vehicle fuel rate fee from 7.4% to 9%.   From 1 September the following pricing will apply for Aramex:    Very small / DLE bags will start at $4.55 Small bags will start at $5.33 Medium bags will start at $7.76 La...

We’ve updated our guidelines to clarify the purpose of Community as a place for peer-to-peer help with specific aspects of using Trade Me.  As a part of our Help Centre, it’s important that it’s easy to find answers to questions across Community and Help together. We know from our surveys that users of Community have a better experience when they find the information they are looking for, but that it can be hard to find the right information at the moment.  We want to improve the ability to find help when needed – you may notice more moderation (including limiting general discussions) and a...

We've introduced Multi-factor authentication (MFA) on Trade Me. Helping our members stay safe online is really important to us. That's why we've introduced Multi-factor authentication (MFA). MFA provides an extra layer of security which can prevent unauthorised access to your account, even if your password is compromised. We encourage all members to enable it. To turn on MFA, visit My Trade Me, select 'Manage Multi-factor authentication' and follow the prompts. For a step-by-step guide, check out our help page.