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Thanks Gary, I've passed this on, looks like it's a bug.
Kia ora everyone, I'm not seeing this in the few listings I looked at. Can you send the listing numbers for these examples through to us so we can take a look please, also what browser you're viewing on if you're on a desktop, or whether you're viewing via iOS or the Android app.
Kia ora Don, the tyre stewardship fee is collected by the Ministry for the Environment and Waka Kotahi (NZTA), and applies to all importers and onshore tyre manufacturers, on all regulated tyres entering the New Zealand market from 1 March 2024. There is more information about it on the Ministry for the Environment website.
Kia ora Lorraine, if you haven't managed to put those shipping options right for that listing, we can take a look and see if we can sort it for you. Hop on to live chat and ask to 'talk to a person' and someone will have a look for you.
Kia ora K, some features are temporarily unavailable for some listings while we're making changes to the site. You can read about it here. My Products is unaffected by the changes, so if the functionality you need isn't there, you can try using My Products.
Kia ora Rick, I don't have a timeframe for the fix, sorry. The team are working incredibly hard, if I have any updates I'll pop them in here.
Kia ora Justin, Sorry this caused confusion – we’re upgrading some background systems that power Trade Me, and while we do this some features are temporarily unavailable for listings in certain categories. Listings that go through our new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you can select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you.
Kia ora Zane, I've sent you an email. We're making some changes to the site and some features are temporarily unavailable for some listings. You can read more ab out the changes here.
Kia ora Rick, sorry you've been having trouble getting in touch with us. There is a bug with viewing photos on some listings when you're using the Android app, Gary-NZStoked has given the link above to the thread about this. You can also get in touch with us through live chat, during business hours you can ask to 'speak to a person' and someone can help you. If you contact us outside business hours then we'll get the message and reply via email.
Kia ora Belle and Gary-NZStocked, I've popped you an email for more info so we can look into this 🙂
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Recent activity
Votes
Thanks Gary, I've passed this on, looks like it's a bug.
Michelle
Created
0 Votes
Kia ora everyone, I'm not seeing this in the few listings I looked at. Can you send the listing numbers for these examples through to us so we can take a look please, also what browser you're viewing on if you're on a desktop, or whether you're viewing via iOS or the Android app.
Michelle
Created
0 Votes
Kia ora Don, the tyre stewardship fee is collected by the Ministry for the Environment and Waka Kotahi (NZTA), and applies to all importers and onshore tyre manufacturers, on all regulated tyres entering the New Zealand market from 1 March 2024. There is more information about it on the Ministry for the Environment website.
Michelle
Created
0 Votes
Kia ora Lorraine, if you haven't managed to put those shipping options right for that listing, we can take a look and see if we can sort it for you. Hop on to live chat and ask to 'talk to a person' and someone will have a look for you.
Michelle
Created
0 Votes
Kia ora K, some features are temporarily unavailable for some listings while we're making changes to the site. You can read about it here. My Products is unaffected by the changes, so if the functionality you need isn't there, you can try using My Products.
Michelle
Created
0 Votes
Kia ora Rick, I don't have a timeframe for the fix, sorry. The team are working incredibly hard, if I have any updates I'll pop them in here.
Michelle
Created
-1 Votes
Kia ora Justin, Sorry this caused confusion – we’re upgrading some background systems that power Trade Me, and while we do this some features are temporarily unavailable for listings in certain categories. Listings that go through our new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you can select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you.
Michelle
Created
0 Votes
Kia ora Zane, I've sent you an email. We're making some changes to the site and some features are temporarily unavailable for some listings. You can read more ab out the changes here.
Michelle
Created
0 Votes
Kia ora Rick, sorry you've been having trouble getting in touch with us. There is a bug with viewing photos on some listings when you're using the Android app, Gary-NZStoked has given the link above to the thread about this. You can also get in touch with us through live chat, during business hours you can ask to 'speak to a person' and someone can help you. If you contact us outside business hours then we'll get the message and reply via email.
Michelle
Created
-1 Votes
Kia ora Belle and Gary-NZStocked, I've popped you an email for more info so we can look into this 🙂
Michelle
Created
0 Votes