Kia ora Gaye, if you're still having trouble, hop on to live chat with your specific listing examples and someone will help you out. 

Kia ora S, Thanks for your questions. I've checked things out and selected payment methods are working as they should. Where Ping is unticked on the original listing all payment methods and other listing details are carried over to a relist. If Ping was on the original listing it will carry over to a relist, so for a relist Ping will need to be unticked to remove it as a payment option.  

Kia ora Sharon, Sorry to hear you've had this experience on Trade Me. We work hard to keep our members safe on site.  I can see you've been in touch with us, I've sent you an email with a link to file a dispute report and someone will come back to you. If you do need to chat to us right away you can reach us on live chat.  You can find information on staying safe online on our Trust and Safety blog.   

Kia ora From time to time we will edit a post or comment to make sure the title / subject is easy for others to to find through 'search', or edit comments so the information within is helpful and easy to understand for other members needing help with the same thing. Posts and comments should also fit our guidelines. Last year we rolled out a new feature that remembers the payment methods you offer on listings for next time. To start things off, we selected cash, bank transfer, and Ping, as these are the most popular payment methods. Ping is our very own payment product created and run in-ho...

Hi T, sorry to hear you've had this experience with this trade. Here's our help page on Problems with your purchase where you can get in touch and file a dispute report for the team to look into this.

Kia ora Maria, if you're still having trouble creating new listings, hop on to live chat with your specific listing examples and someone will help you out. 

Kia ora Gwynneth, sorry to hear you are having this issue. If you hop onto live chat someone will be able to help you there. 

Hi Annie, sorry to see you are having trouble with setting a start price. If you've tried everything above and haven't managed to set the start price, jump on live chat and someone can help you through this.    (Edited to add live chat contact us link)

Hi Wettenhall, the information S has given here is great. If you are still having trouble adding your bank account to Ping please contact us via live chat so we can help you out on the spot

Kia ora Charlotte, if you've been through all of the suggestions on this help page and are still having problems receiving Trade Me emails, feel free to reach out on chat and an agent can take a look right away.