After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

New post
Buyer made offer and need to contact after offer expired Answered
Lee
0 votes 3 comments
How can contact Trade Me, I need help to contact a buyer Answered
John
3 votes 3 comments
Buyer backed out of a sale, how do I get success fee refund if the option has disappeared Answered
Vicky
0 votes 5 comments
Turn off messages Answered
Amy
21 votes 58 comments
Having issues communicating with the buyer after completing the sale Answered
Michelle
0 votes 4 comments
Sold, not collected, buyer not replying to emails Answered
Jacqui
0 votes 3 comments
Applying for a Success Fee Refund Answered
katrina
2 votes 15 comments
1. Buyer not following through with sale. 2. Wrong feedback placed. Answered
Wally
0 votes 3 comments
missing address details Answered
Michelle
1 vote 1 comment
Can't see results on the sellers summary. Cant make fixed price offers Answered
Graeme
7 votes 2 comments
Fake Buyer Answered
Craig
0 votes 1 comment
How do I contact Trade Me over this negative feedback Answered
K
3 votes 4 comments
Buyer won auction but gave an Australian address. Answered
Sarah
0 votes 2 comments
Is Ping worth it? Answered
Andrew
1 vote 4 comments
Full price payable on acceptance of bid? Answered
Karl
0 votes 2 comments
I made an error on the listing - can I cancel the trade? Answered
Vanessa
0 votes 4 comments
How to tell if you've been paid Answered
kahu
0 votes 12 comments
Sold a product on a different platform Answered
Ilse
0 votes 3 comments
The buyer hasn't paid or collected the goods Answered
jill
0 votes 9 comments
Buyer doesn't want to complete the trade Answered
Gemma
0 votes 3 comments
Ping payment Answered
Patricia
0 votes 4 comments
How to request to delete the feedback? Answered
Carl
1 vote 7 comments
Getting a copy of my own listing after 45 days Answered
RBSB
0 votes 1 comment
Why are buyers addresses not sent by default? Answered
Tom
2 votes 7 comments
Messages through Trademe system Answered
S
6 votes 17 comments
Why is Ping a payment option on my listing Answered
Sandra
0 votes 11 comments
buyer wants to return the item - refund first or after item is returned? Answered
Serena
-1 votes 3 comments
Buyer wanting to change price Answered
Lauren
0 votes 3 comments
Arrange shipping with buyer Answered
Mark Andrew
0 votes 1 comment
Sold but no communication from buyer Answered
Lina
0 votes 2 comments