After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer paid, just not enough, and now unresponsive Answered
Charlotte
0 votes 3 comments
Car auction success fees Answered
Patrick
0 votes 1 comment
Unable to edit feedback Answered
Lorraine
0 votes 1 comment
Mistaken feedback Answered
Chris
0 votes 5 comments
My account is in the red Answered
Carole
0 votes 2 comments
Negative review Answered
David
1 vote 1 comment
How do I add shipping to a sold item so purchaser can pay by Ping Answered
Denise
0 votes 2 comments
Refunded a buyer in full but haven't received the goods back Answered
Mike
0 votes 7 comments
how to download Excel file from Solds Answered
Alicia
0 votes 2 comments
Negative feedback percentage Answered
Greg
0 votes 2 comments
Search for a seller Answered
Ian
0 votes 2 comments
Buyer who accepted my fixed price offer has not replied to me. Answered
Ben
0 votes 1 comment
Can't find how to apply for a sales fee refund Answered
Kate
0 votes 6 comments
Why cant i see offer fixed price to watchers? Answered
Ruth
2 votes 4 comments
Success fee refund Answered
Josh
0 votes 3 comments
Photo recovery Answered
Don
0 votes 2 comments
Buyer Chose Wrong Shipping Option & Isn't Responding Answered
Liz
1 vote 2 comments
Buyer contacting me after pulling out of trade Answered
Kay
0 votes 2 comments
query Answered
Marie
0 votes 1 comment
How can I cancel a success fee refund request and talk to a real person Answered
Sarah
0 votes 9 comments
Having issues communicating with the buyer after completing the sale Answered
Michelle
0 votes 4 comments
Sold, not collected, buyer not replying to emails Answered
Jacqui
0 votes 3 comments
1. Buyer not following through with sale. 2. Wrong feedback placed. Answered
Wally
0 votes 3 comments
Buyer backed out of a sale, how do I get success fee refund if the option has disappeared Answered
Vicky
0 votes 5 comments
missing address details Answered
Michelle
1 vote 1 comment
Fake Buyer Answered
Craig
0 votes 1 comment
How can contact Trade Me, I need help to contact a buyer Answered
John
3 votes 5 comments
Can't see results on the sellers summary. Cant make fixed price offers Answered
Graeme
10 votes 3 comments
Buyer doesn't want to complete the trade Answered
Gemma
0 votes 3 comments
Getting a copy of my own listing after 45 days Answered
RBSB
0 votes 1 comment