After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer didn't follow through with purchase - relisting from Sold Answered
michael
-1 votes 21 comments
Can trademe refuse to release payment in my ping account until after the trade has been completed Answered
Rene
0 votes 18 comments
My buyer paid but now no reply when arranging pick up Answered
Sam
0 votes 18 comments
Buyer chose wrong postage Answered
Rosalie
0 votes 17 comments
Messages through Trademe system Answered
S
6 votes 17 comments
Buyer claims item is damaged - disputing feedback Answered
Rana
1 vote 15 comments
Who here knows what Dosh is? when Payment appears in your account from Dosh?, Answered
flossy63 Community Superuser
0 votes 14 comments
Success fees refund denied Answered
JLG
0 votes 14 comments
Applying for a Success Fee Refund Answered
katrina
2 votes 14 comments
Can you see who has Watchlisted my item? Answered
Simon
0 votes 13 comments
Buyer 'picks up' leaves positive feedback and is now claiming item is not as described. Answered
Rochelle
0 votes 12 comments
Why is Ping a payment option on my listing Answered
Sandra
0 votes 11 comments
When you load Tracking Number on a sold listing Answered
Duane
0 votes 11 comments
Item Returned to Sender - how do I find the buyer's contact details after 45 days? Answered
Max
0 votes 11 comments
Trade Me emails aren't coming through Answered
Penny
1 vote 11 comments
I've SOLD my listing but I'd like to CANCEL the trade with the buyer Answered
Yuka
1 vote 11 comments
Buy Now for one person but taken by another one Answered
jess
0 votes 10 comments
Buyer wants me to refund before sending goods back Answered
Dave
0 votes 10 comments
How can I cancel a success fee refund request and talk to a real person Answered
Sarah
0 votes 9 comments
The buyer hasn't paid or collected the goods Answered
jill
0 votes 9 comments
Buyer Refusing to Pay Shipping Cost Answered
Jacqui
1 vote 9 comments
Bad feedback for non delivery but courier has correct GPS tags Answered
David
1 vote 9 comments
Members with multiple profiles to hide bad FB Answered
Robert
0 votes 9 comments
Can Feedback be left when a buyer doesn't complete a purchase? Answered
Lee
0 votes 9 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 9 comments
How to tell if you've been paid Answered
kahu
0 votes 9 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania
0 votes 9 comments
Withdrawing a classified listing Answered
Laurie
1 vote 9 comments
Option to simply pick a rating without a feedback message? Answered
Nicholas
-4 votes 8 comments
Feedback that states "I will alter this after ..... .. Answered
David
0 votes 8 comments