After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Trade Me Tip – Receiving payment from your buyer Pinned
Lucy Trade Me staff - Community team
0 votes 5 comments
Wants a Full Refund and Return Dog
Patricia
0 votes 1 comment
Got fooled by the buyer into sending before payment
sarah
0 votes 4 comments
Emailing the buyer but I've been blacklisted
Christine
0 votes 3 comments
How can contact Trade Me, I need help to contact a buyer Answered
John
3 votes 3 comments
When making a fixed price offer is it possible to let all watchers know?
Paul
0 votes 1 comment
Your new items sold list interface is useless
Houjie
2 votes 4 comments
Buyer backed out of a sale, how do I get success fee refund if the option has disappeared Answered
Vicky
0 votes 5 comments
Donting proceeds to charity
Tui
0 votes 1 comment
Turn off messages Answered
Amy
21 votes 58 comments
Pick up problems
Beth
0 votes 21 comments
'We encountered a small technical hiccup.' Can't relist, Can't offer fixed price - what's going on?
John
1 vote 1 comment
Having issues communicating with the buyer after completing the sale Answered
Michelle
0 votes 4 comments
Placing Feedback
Mike
1 vote 2 comments
Sold, not collected, buyer not replying to emails Answered
Jacqui
0 votes 3 comments
Applying for a Success Fee Refund Answered
katrina
2 votes 15 comments
1. Buyer not following through with sale. 2. Wrong feedback placed. Answered
Wally
0 votes 3 comments
P Number search still broken
David
2 votes 9 comments
Buyer hasn't collected purchase after 3 weeks
Robert
0 votes 5 comments
Bulk Feedback
Jasper
1 vote 4 comments
Item sold but not showing in 'sold items' list | no option to contact buyer for next steps
Lauren
2 votes 7 comments
No success fee refund option in new format
Hayden
0 votes 4 comments
Sold vehicle but the buyer hasn't completed the trade
Hamish
0 votes 2 comments
missing address details Answered
Michelle
1 vote 1 comment
Troubles with a Buyer
Tia
0 votes 1 comment
Retaliatory Bad Feedback from Buyer who decided to cancel the deal
Janet
0 votes 1 comment
I can't find the spreadsheet showing what I sold.
Trevor
0 votes 1 comment
Buyer not quite responding to emails
J
0 votes 7 comments
Slow (half) payment
Sam
0 votes 2 comments
No replies
Luke
0 votes 1 comment