After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

New post
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 9 comments
Late payment reminders Answered
Tony at Harm Less Solutions
1 vote 1 comment
Round up success fee for donations Answered
Peggy
0 votes 6 comments
Risks of handing receipts to buyer? Answered
Lex
0 votes 4 comments
Fixed price offer where quantity is greater than 1 Answered
Tania
0 votes 4 comments
How do I resolve issues with a buyer pulling out and getting my free relisting reinstated?
Ceinwen
1 vote 4 comments
Worried about buyers feedback Answered
Vicky
0 votes 2 comments
Ping refunds - does the buyer have to accept it for it to be refunded? Answered
Bryce
0 votes 1 comment
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
Donal
0 votes 6 comments
Someone hijacked my auction.
Sheree
3 votes 15 comments
Buyer wishes to return product as it's too big .. ? Answered
David
-1 votes 4 comments
Buyer's email address invalid? Answered
Steve
2 votes 3 comments
Buyer NOW wants to inspect the goods before he pays. I dont think that is right. Answered
carol
0 votes 2 comments
Item sold stops working Answered
andrew
0 votes 2 comments
Buyer refuses to accept refund and demanding compensation Answered
Fran
0 votes 3 comments
Buyer wants to pay by instalment Answered
Susan
0 votes 3 comments
Success fee receipt/invoice Answered
Liz
0 votes 2 comments
Your message couldn't be delivered. Answered
Geo
0 votes 4 comments
Withdrawing a classified listing Answered
Laurie
1 vote 9 comments
Placing feedback after 4 months Answered
Robin
1 vote 6 comments
Multiple bids to find out reserve, only to then ask for bids to be removed Answered
Ella
0 votes 3 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania
0 votes 9 comments
After pay , instant send? Answered
David
0 votes 1 comment
Does adding tracking automatically send the buyer an email? Answered
Tania
0 votes 3 comments
A buyer who wishes to change the method of payment after the auction has finished. Answered
Maria
0 votes 2 comments
FPO accepted, buyer backs out of sale Answered
M
0 votes 5 comments
No contact from Buyer - 38 Negatives and not answering my emails Answered
Susan
0 votes 3 comments
I've SOLD my listing but I'd like to CANCEL the trade with the buyer Answered
Yuka
1 vote 11 comments
Serial defaulters / Insincere Bidders / Phishing Scams. How to report to Trademe ? Answered
Brian
0 votes 1 comment
Buyer strung me along for 2 weeks - can TM contact the next bidder please Answered
Nicola
0 votes 1 comment