After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Worried about buyers feedback Answered
Vicky
0 votes 2 comments
Ping refunds - does the buyer have to accept it for it to be refunded? Answered
Bryce
0 votes 1 comment
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
Donal
0 votes 6 comments
Someone hijacked my auction.
Sheree
3 votes 15 comments
Buyer wishes to return product as it's too big .. ? Answered
David
-1 votes 4 comments
Buyer's email address invalid? Answered
Steve
2 votes 3 comments
Buyer NOW wants to inspect the goods before he pays. I dont think that is right. Answered
carol
0 votes 2 comments
Item sold stops working Answered
andrew
0 votes 2 comments
Buyer refuses to accept refund and demanding compensation Answered
Fran
0 votes 3 comments
Getting Final payment and completing pick up of vehicle
Carol
0 votes 3 comments
Buyer wants to pay by instalment Answered
Susan
0 votes 3 comments
Success fee receipt/invoice Answered
Liz
0 votes 2 comments
Full price payable on acceptance of bid? Answered
Karl
0 votes 2 comments
How to tell if you've been paid Answered
kahu
0 votes 12 comments
Sold a product on a different platform Answered
Ilse
0 votes 3 comments
Your message couldn't be delivered. Answered
Geo
0 votes 4 comments
Withdrawing a classified listing Answered
Laurie
1 vote 9 comments
Placing feedback after 4 months Answered
Robin
1 vote 6 comments
Buyer insists on paying through trademe?
Steve
0 votes 1 comment
Multiple bids to find out reserve, only to then ask for bids to be removed Answered
Ella
0 votes 3 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania
0 votes 9 comments
Buyer paid for palm but hasn’t collected Answered
Nicki
0 votes 2 comments
After pay , instant send? Answered
David
0 votes 1 comment
Does adding tracking automatically send the buyer an email? Answered
Tania
0 votes 3 comments
A buyer who wishes to change the method of payment after the auction has finished. Answered
Maria
0 votes 2 comments
FPO accepted, buyer backs out of sale Answered
M
0 votes 5 comments
No contact from Buyer - 38 Negatives and not answering my emails Answered
Susan
0 votes 3 comments
I've SOLD my listing but I'd like to CANCEL the trade with the buyer Answered
Yuka
1 vote 11 comments
Serial defaulters / Insincere Bidders / Phishing Scams. How to report to Trademe ? Answered
Brian
0 votes 1 comment
Buyer strung me along for 2 weeks - can TM contact the next bidder please Answered
Nicola
0 votes 1 comment