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After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer refuses to accept refund and demanding compensation Answered
Fran Created
0 votes 3 comments
Buyer wants to pay by instalment Answered
Susan Created
0 votes 3 comments
Round up success fee for donations Answered
Peggy Created
0 votes 6 comments
Success fee receipt/invoice Answered
Liz Created
0 votes 2 comments
Can you see who has Watchlisted my item? Answered
Simon Created
0 votes 13 comments
Full price payable on acceptance of bid? Answered
Karl Created
0 votes 2 comments
I made an error on the listing - can I cancel the trade? Answered
Vanessa Created
0 votes 4 comments
FPO - buyers pulls out of sale: can this be done by accident? Answered
Mark Created
0 votes 3 comments
How to tell if you've been paid Answered
kahu Created
0 votes 12 comments
Sold a product on a different platform Answered
Ilse Created
0 votes 3 comments
Multiple bids to find out reserve, only to then ask for bids to be removed Answered
Ella Created
0 votes 3 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania Created
0 votes 9 comments
Does adding tracking automatically send the buyer an email? Answered
Tania Created
0 votes 3 comments
A buyer who wishes to change the method of payment after the auction has finished. Answered
Maria Created
0 votes 2 comments
After pay , instant send? Answered
David Created
0 votes 1 comment
FPO accepted, buyer backs out of sale Answered
M Created
0 votes 5 comments
No contact from Buyer - 38 Negatives and not answering my emails Answered
Susan Created
0 votes 3 comments
Serial defaulters / Insincere Bidders / Phishing Scams. How to report to Trademe ? Answered
Brian Created
0 votes 1 comment
Buyer did not contact - more than 45 days ago so can't process refund request Answered
Annie Created
0 votes 5 comments
Your message couldn't be delivered. Answered
Geo Created
0 votes 4 comments
Buyer strung me along for 2 weeks - can TM contact the next bidder please Answered
Nicola Created
0 votes 1 comment
Problems with buyer not making payment. Answered
Shane Updated
-1 votes 6 comments
Buyer has received goods but has not paid Answered
Sarah Created
-1 votes 3 comments
buyer wants to return the item - refund first or after item is returned? Answered
Serena Created
-1 votes 3 comments
Refunding shipping Answered
Campbell Created
-1 votes 5 comments
How to check refund order? Answered
Liang Created
-1 votes 3 comments
Buyer wishes to return product as it's too big .. ? Answered
David Created
-1 votes 4 comments
Buyer didn't follow through with purchase - relisting from Sold Answered
michael Created
-1 votes 21 comments
Vehicle sold with Buy Now as other person was on way to view - what do I do? Answered
Julie Created
-1 votes 6 comments
Option to simply pick a rating without a feedback message? Answered
Nicholas Created
-4 votes 8 comments

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