After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer wants a refund 5 weeks after sale saying good faulty Answered
Jenna
0 votes 4 comments
Why has the listing description started to appear on my feedback? Answered
Lilo
0 votes 1 comment
Sold item, buyer keeps asking for help
Jai
0 votes 1 comment
Sold item with multiple items- can’t relist
Mark
2 votes 2 comments
How do I contact Trade Me over this negative feedback Answered
K
2 votes 5 comments
Can Feedback be left when a buyer doesn't complete a purchase? Answered
Lee
0 votes 9 comments
Why doesn't Trade Me follow it's own advice about purchase numbers
Graeme
1 vote 2 comments
Buyer wants me to refund before sending goods back Answered
Dave
0 votes 10 comments
TM emails /dispute reports & "P" numbers
David
0 votes 6 comments
Risks of handing receipts to buyer? Answered
Lex
0 votes 4 comments
How do I resolve issues with a buyer pulling out and getting my free relisting reinstated?
Ceinwen
1 vote 4 comments
Worried about buyers feedback Answered
Vicky
0 votes 2 comments
No option to automatically send payment instructions?
Fiona
1 vote 11 comments
Ping refunds - does the buyer have to accept it for it to be refunded? Answered
Bryce
0 votes 1 comment
Fixed price offer where quantity is greater than 1 Answered
Tania
0 votes 4 comments
Buyer wishes to return product as it's too big .. ? Answered
David
-1 votes 4 comments
Buyer's email address invalid? Answered
Steve
2 votes 3 comments
Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer? Answered
Erica
0 votes 6 comments
Buyer NOW wants to inspect the goods before he pays. I dont think that is right. Answered
carol
0 votes 2 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 9 comments
Item sold stops working Answered
andrew
0 votes 2 comments
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
Donal
0 votes 6 comments
Buyer refuses to accept refund and demanding compensation Answered
Fran
0 votes 3 comments
Buyer didn't follow through with purchase - relisting from Sold Answered
michael
-1 votes 21 comments
Buyer wants to pay by instalment Answered
Susan
0 votes 3 comments
Round up success fee for donations Answered
Peggy
0 votes 6 comments
Success fee receipt/invoice Answered
Liz
0 votes 2 comments
Can you see who has Watchlisted my item? Answered
Simon
0 votes 13 comments
Full price payable on acceptance of bid? Answered
Karl
0 votes 2 comments
I made an error on the listing - can I cancel the trade? Answered
Vanessa
0 votes 4 comments