After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

New post
Buy Now
Joanne
0 votes 11 comments
Why is Ping a payment option on my listing Answered
Sandra
0 votes 11 comments
When you load Tracking Number on a sold listing Answered
Duane
0 votes 11 comments
Item Returned to Sender - how do I find the buyer's contact details after 45 days? Answered
Max
0 votes 11 comments
Trade Me emails aren't coming through Answered
Penny
1 vote 11 comments
Glitch? Auto-send payment instruction sometimes fails
Martin
0 votes 11 comments
No option to automatically send payment instructions?
Fiona
1 vote 11 comments
I've SOLD my listing but I'd like to CANCEL the trade with the buyer Answered
Yuka
1 vote 11 comments
Watch out for duplicate sold emails. Confirmed bug
Gary-NZStocked Community Superuser
0 votes 10 comments
Using a different email address from the TM listed addy
David
1 vote 10 comments
Buy Now for one person but taken by another one Answered
jess
0 votes 10 comments
Buyer wants me to refund before sending goods back Answered
Dave
0 votes 10 comments
Don't forget Fixed price offers.
Gary-NZStocked Community Superuser
1 vote 10 comments
How can I cancel a success fee refund request and talk to a real person Answered
Sarah
0 votes 9 comments
P Number search still broken
David
2 votes 9 comments
Item sold but not showing in 'sold items' list | no option to contact buyer for next steps
Lauren
2 votes 9 comments
On all my sold items from this week there is no book courier or place feedback tabs at the bottom.
Fran
3 votes 9 comments
The buyer hasn't paid or collected the goods Answered
jill
0 votes 9 comments
Buyer Refusing to Pay Shipping Cost Answered
Jacqui
1 vote 9 comments
Help with “picky buyer”
Liz
0 votes 9 comments
Fees incorrectly charged
Jazz
0 votes 9 comments
Bad feedback for non delivery but courier has correct GPS tags Answered
David
1 vote 9 comments
Just Question regarding Bank Screenshots, with all the scams going on,
flossy63 Community Superuser
0 votes 9 comments
Members with multiple profiles to hide bad FB Answered
Robert
0 votes 9 comments
Can Feedback be left when a buyer doesn't complete a purchase? Answered
Lee
0 votes 9 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 9 comments
How to tell if you've been paid Answered
kahu
0 votes 9 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania
0 votes 9 comments
Withdrawing a classified listing Answered
Laurie
1 vote 9 comments
Option to simply pick a rating without a feedback message? Answered
Nicholas
-4 votes 8 comments