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After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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How do I mark an item as sold? Answered
Donald Created
1 vote 8 comments
Sold vehicle listed as 'withdrawn' Answered
Alex Created
0 votes 8 comments
Buyer paid less than their winning bid when collecting the item - what now? Answered
Fiona Created
1 vote 8 comments
Refunded buyer but Dispute proceeding Answered
Steve Created
2 votes 7 comments
Feedback on difficult purchaser Answered
Les Created
1 vote 7 comments
Courier Fees for small items Answered
Dee Created
0 votes 7 comments
Reporting Buyers with Terrible Feedback? How? Answered
Gemma Jeremy Created
0 votes 7 comments
How to request to delete the feedback? Answered
Carl Created
1 vote 7 comments
Why are buyers addresses not sent by default? Answered
Tom Updated
2 votes 7 comments
Success fee refund declined - what now? Answered
Nigel Created
1 vote 7 comments
Problems with buyer not making payment. Answered
Shane Updated
-1 votes 6 comments
Buyer change of mind Answered
S Created
0 votes 6 comments
Buyer not responding to my emails Answered
Colleen Created
1 vote 6 comments
Buyer unable to pay me by Ping - Resolved Answered
Graeme Created
0 votes 6 comments
Refund request denied, no explanation? Answered
Name Updated
0 votes 6 comments
I deleted an old bank and the account. Answered
Josephine Created
1 vote 6 comments
Ping- How do I get paid. Answered
Julie Created
1 vote 6 comments
Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer? Answered
Erica Created
0 votes 6 comments
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
Donal Created
0 votes 6 comments
Round up success fee for donations Answered
Peggy Created
0 votes 6 comments
Vehicle sold with Buy Now as other person was on way to view - what do I do? Answered
Julie Created
-1 votes 6 comments
Placing feedback after 4 months Answered
Robin Created
1 vote 6 comments
Buyer backed out of a sale, how do I get success fee refund if the option has disappeared Answered
Vicky Updated
0 votes 5 comments
Buyers with sporadic communication Answered
Penny Updated
0 votes 5 comments
Buyer has no money, can the item be offered to the under-bidder Answered
Rob Created
0 votes 5 comments
Repetitive unreliable buyers should be removed from Trade Me Answered
justin Created
3 votes 5 comments
Getting negative feedback from a non-paying bidder Answered
Trevor Created
0 votes 5 comments
Buyer account appears to be inactive - what's going on? Answered
Lou Created
0 votes 5 comments
Fixed price offer accepted in error Answered
Nikki Created
0 votes 5 comments
Item paid for but not the postage Answered
David Created
0 votes 5 comments

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