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After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Sold vehicle listed as 'withdrawn' Answered
Alex Created
0 votes 8 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania Created
1 vote 8 comments
Refunded a buyer in full but haven't received the goods back Answered
Mike Created
0 votes 7 comments
Option to simply pick a rating without a feedback message? Answered
Nicholas Created
-4 votes 7 comments
Refunded buyer but Dispute proceeding Answered
Steve Created
2 votes 7 comments
Courier Fees for small items Answered
Dee Created
0 votes 7 comments
Seeing the listing date for your auction Answered
Kathryn Created
0 votes 7 comments
Reporting Buyers with Terrible Feedback? How? Answered
Gemma Jeremy Created
0 votes 7 comments
Why are buyers addresses not sent by default? Answered
Tom Updated
2 votes 7 comments
Success fee refund declined - what now? Answered
Nigel Created
2 votes 7 comments
Buyer paid less than their winning bid when collecting the item - what now? Answered
Fiona Created
1 vote 7 comments
Search for a seller Answered
Ian Created
1 vote 6 comments
Can't find how to apply for a sales fee refund Answered
Kate Created
0 votes 6 comments
Problems with buyer not making payment. Answered
Shane Updated
-1 votes 6 comments
Buyer not responding to my emails Answered
Colleen Created
1 vote 6 comments
Buyer asks for refund - impulse buy Answered
Ulf Created
0 votes 6 comments
Refund request denied, no explanation? Answered
Name Updated
0 votes 6 comments
I deleted an old bank and the account. Answered
Josephine Created
1 vote 6 comments
Ping- How do I get paid. Answered
Julie Created
1 vote 6 comments
Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer? Answered
Erica Created
0 votes 6 comments
Round up success fee for donations Answered
Peggy Created
0 votes 6 comments
I made an error on the listing - can I cancel the trade? Answered
Vanessa Created
0 votes 6 comments
Vehicle sold with Buy Now as other person was on way to view - what do I do? Answered
Julie Created
-1 votes 6 comments
Placing feedback after 4 months Answered
Robin Created
1 vote 6 comments
I transferred a refund through Ping to the buyer, but she said not receive yet. Answered
Emma Updated
0 votes 5 comments
no buyer name or info Answered
Denise Created
1 vote 5 comments
Buyer claims faulty - Requested return of goods before refund Answered
Heather Created
0 votes 5 comments
Would you refund this buyer? Answered
Callum Community Superuser Created
0 votes 5 comments
Option to "request a refund" is missing? Answered
Rick Created
0 votes 5 comments
Mistaken feedback Answered
Chris Created
0 votes 5 comments

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