After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer's email address invalid? Answered
Steve
2 votes 3 comments
Applying for a Success Fee Refund Answered
katrina
2 votes 15 comments
How long should one wait for payment? Answered
Nathan
2 votes 3 comments
Placing Feedback
Mike
1 vote 2 comments
missing address details Answered
Michelle
1 vote 1 comment
Bulk Feedback
Jasper
1 vote 4 comments
Sold on Wedneday 7th, got bad feedback Today Sunday 11th
Leone
1 vote 1 comment
The buyer paid by Ping but I don't have the money - first time selling with Ping
Jane
1 vote 6 comments
why am I not receiving notifications of sale?
jewel
1 vote 3 comments
Issues with accepting offers on listing, then buyer not paying as they think TM will automatically make Ping payment
Dean
1 vote 4 comments
Editing feedback
Veronika.
1 vote 3 comments
Not all buyers fair. Plus no help from Trade me help service
Tanushka
1 vote 4 comments
Clothing & Fashion Promotion Success Fee Not Credited Answered
Hazel
1 vote 3 comments
Using a different email address from the TM listed addy
David
1 vote 10 comments
Can I request deposit before buyer to pick up the item?
Kyle
1 vote 1 comment
Buyer Refusing to Pay Shipping Cost Answered
Jacqui
1 vote 9 comments
Refund for postage for item not sent. Answered
Alan
1 vote 1 comment
When a buyer disengages from completing payment Answered
Simon
1 vote 1 comment
How to contact Trade Me for help regarding a seller & product
Cameron
1 vote 1 comment
Buyer won't arrange shipping Answered
annette
1 vote 2 comments
Buyer not responding Answered
Pauline
1 vote 4 comments
Buyer not responding to my emails Answered
Colleen
1 vote 6 comments
Buyers not paying and pulling out of the trade Answered
Suzie
1 vote 3 comments
My buyer has opened a Dispute Answered
Shane
1 vote 2 comments
Messaging after auction
Steve
1 vote 5 comments
How to change feedback after editing once Answered
Christine
1 vote 1 comment
Feedback on difficult purchaser Answered
Les
1 vote 7 comments
Payment Instruction ?Visibility in Mobile
N
1 vote 2 comments
How do I mark an item as sold? Answered
Donald
1 vote 8 comments
underpaid shipping amount
b
1 vote 2 comments