After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer's email address invalid? Answered
Steve
2 votes 2 comments
Success fee refund declined - what now? Answered
Nigel
2 votes 7 comments
Applying for a Success Fee Refund Answered
katrina
2 votes 14 comments
How long should one wait for payment? Answered
Nathan
2 votes 3 comments
Can't make a fixed price offer on unsold items with watchers -
Bob
1 vote 4 comments
Negative review Answered
David
1 vote 1 comment
Buyer decided to return the item after a week and half of receiving it
Jenny
1 vote 1 comment
Buyer not paying
Pam
1 vote 3 comments
Problems with APP whats going on? Confirmed bug
Lene
1 vote 2 comments
Made a mistake on listing and can't get hold of buyer
Debbie
1 vote 3 comments
Buyer Chose Wrong Shipping Option & Isn't Responding Answered
Liz
1 vote 2 comments
Trades with a "KP" why don't have these have a refund success fee request option yet
A
1 vote 1 comment
No ability to bulk feedback on new-look, does anyone use My Products for this?
Jakob
1 vote 6 comments
Trademe members unable to place bids on my auctions
Oliver
1 vote 2 comments
Trade Me needs to put buyer contact details in Notifications
Caroline
1 vote 4 comments
'We encountered a small technical hiccup.' Can't relist, Can't offer fixed price - what's going on?
John
1 vote 2 comments
Placing Feedback
Mike
1 vote 2 comments
missing address details Answered
Michelle
1 vote 1 comment
Bulk Feedback
Jasper
1 vote 4 comments
Sold on Wedneday 7th, got bad feedback Today Sunday 11th
Leone
1 vote 1 comment
No success fee refund option in new format
Hayden
1 vote 4 comments
Item sold but not showing in 'sold items' list | no option to contact buyer for next steps
Lauren
1 vote 10 comments
The buyer paid by Ping but I don't have the money - first time selling with Ping
Jane
1 vote 6 comments
why am I not receiving notifications of sale?
jewel
1 vote 3 comments
Issues with accepting offers on listing, then buyer not paying as they think TM will automatically make Ping payment
Dean
1 vote 3 comments
Editing feedback Answered
Veronika.
1 vote 3 comments
Using a different email address from the TM listed addy
David
1 vote 10 comments
Can I request deposit before buyer to pick up the item?
Kyle
1 vote 1 comment
Buyer Refusing to Pay Shipping Cost Answered
Jacqui
1 vote 9 comments
Refund for postage for item not sent. Answered
Alan
1 vote 1 comment