After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Contacting the 2nd bidder after successful bidder pulls out of sale Answered
Andrew
1 vote 3 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 9 comments
Success fee refund declined - what now? Answered
Nigel
1 vote 7 comments
Placing feedback after 4 months Answered
Robin
1 vote 6 comments
Buyer paid less than their winning bid when collecting the item - what now? Answered
Fiona
1 vote 8 comments
I've SOLD my listing but I'd like to CANCEL the trade with the buyer Answered
Yuka
1 vote 11 comments
Late payment reminders Answered
Tony at Harm Less Solutions
1 vote 1 comment
Trouble contacting a buyer after they've paid for an item Answered
Jack
1 vote 4 comments
Withdrawing a classified listing Answered
Laurie
1 vote 9 comments
Having issues communicating with the buyer after completing the sale Answered
Michelle
0 votes 4 comments
Sold, not collected, buyer not replying to emails Answered
Jacqui
0 votes 3 comments
1. Buyer not following through with sale. 2. Wrong feedback placed. Answered
Wally
0 votes 3 comments
Buyer backed out of a sale, how do I get success fee refund if the option has disappeared Answered
Vicky
0 votes 5 comments
Fake Buyer Answered
Craig
0 votes 1 comment
Buyer doesn't want to complete the trade Answered
Gemma
0 votes 3 comments
Getting a copy of my own listing after 45 days Answered
RBSB
0 votes 1 comment
The buyer hasn't paid or collected the goods Answered
jill
0 votes 9 comments
Why is Ping a payment option on my listing Answered
Sandra
0 votes 11 comments
Buyer wanting to change price Answered
Lauren
0 votes 3 comments
Arrange shipping with buyer Answered
Mark Andrew
0 votes 1 comment
Sold but no communication from buyer Answered
Lina
0 votes 2 comments
A person emailed me with closed membership Answered
frank
0 votes 4 comments
Sale was for 6 dining room chairs, buyer only wants 4 Answered
Rob
0 votes 2 comments
Adopted cat on Trademe. Need to find details of person. Answered
Renee
0 votes 2 comments
No selling happened as I had a change of heart in selling my listed product Answered
Roquella
0 votes 1 comment
Ping Transfer to my account Answered
Will
0 votes 2 comments
Relist issue Answered
Adam
0 votes 1 comment
Address of buyer not sent Answered
louise
0 votes 3 comments
Fee's Free from Last Week Answered
Will
0 votes 1 comment
Response to feedback automatically posted not by me? Answered
Badass
0 votes 2 comments