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After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Clothing & Fashion Promotion Success Fee Not Credited Answered
Hazel Updated
1 vote 3 comments
Using a different email address from the TM listed addy
David Created
1 vote 10 comments
Can I request deposit before buyer to pick up the item?
Kyle Created
1 vote 1 comment
Buyer Refusing to Pay Shipping Cost Answered
Jacqui Created
1 vote 9 comments
Refund for postage for item not sent. Answered
Alan Created
1 vote 1 comment
When a buyer disengages from completing payment Answered
Simon Created
1 vote 1 comment
How to contact Trade Me for help regarding a seller & product
Cameron Created
1 vote 2 comments
Buyer won't arrange shipping Answered
annette Created
1 vote 2 comments
Buyer not responding Answered
Pauline Created
1 vote 4 comments
Buyer not responding to my emails Answered
Colleen Created
1 vote 6 comments
Buyers not paying and pulling out of the trade Answered
Suzie Created
1 vote 3 comments
My buyer has opened a Dispute Answered
Shane Created
1 vote 2 comments
How to change feedback after editing once Answered
Christine Created
1 vote 1 comment
Payment Instruction ?Visibility in Mobile
N Created
1 vote 2 comments
How do I mark an item as sold? Answered
Donald Created
1 vote 8 comments
underpaid shipping amount
b Created
1 vote 2 comments
Anyone else worried about leaving negative feedback even when justified?
Leone Created
1 vote 7 comments
Trade Me emails aren't coming through Answered
Penny Created
1 vote 11 comments
Buyer claims item is damaged - disputing feedback Answered
Rana Updated
1 vote 15 comments
Bad feedback for non delivery but courier has correct GPS tags Answered
David Created
1 vote 9 comments
How do I manually send the payment instructions in the TM app on an iphone?
Hilary Created
1 vote 4 comments
I deleted an old bank and the account. Answered
Josephine Created
1 vote 6 comments
Ping- How do I get paid. Answered
Julie Created
1 vote 6 comments
Feedback, is there a cut off point?
Sonia Created
1 vote 5 comments
E-Mail Links - Information missing in subject bar & no Pnumbers?
flossy63 Community Superuser Created
1 vote 3 comments
How to request to delete the feedback? Answered
Carl Created
1 vote 7 comments
Is Ping worth it? Answered
Andrew Created
1 vote 4 comments
Contacting the 2nd bidder after successful bidder pulls out of sale Answered
Andrew Created
1 vote 5 comments
How do I resolve issues with a buyer pulling out and getting my free relisting reinstated?
Ceinwen Created
1 vote 4 comments
No option to automatically send payment instructions?
Fiona Created
1 vote 11 comments

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