After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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I made an error on the listing - can I cancel the trade? Answered
Vanessa
0 votes 6 comments
Contact months after delivery
Anthony
0 votes 2 comments
Buyer Chose Wrong Shipping Option & Isn't Responding Answered
Liz
1 vote 2 comments
Buyer contacting me after pulling out of trade Answered
Kay
0 votes 2 comments
query Answered
Marie
0 votes 1 comment
Not getting notifications for messages from buyers. Confirmed bug
Nigel
0 votes 7 comments
Different buyer email address
Simon
0 votes 1 comment
How can I cancel a success fee refund request and talk to a real person Answered
Sarah
0 votes 9 comments
When to post feedback?
Amy
0 votes 3 comments
How do I get a buyer removed from being a trade me member
Maree
0 votes 5 comments
The buyer hasn't paid or collected the goods Answered
jill
0 votes 9 comments
How long untill items are removed
jayden
0 votes 2 comments
Buy Now
Joanne
0 votes 11 comments
How can contact Trade Me, I need help to contact a buyer Answered
John
3 votes 5 comments
How long do TM leave you hanging with a defamantory negative feedback?
Victoria
0 votes 1 comment
Trades with a "KP" why don't have these have a refund success fee request option yet
A
1 vote 1 comment
I got a complaint from buyer but that is not true
C
0 votes 3 comments
How do I get payment from ping?
Georgie & Craig
0 votes 6 comments
Free shipping on my sold item?
Angela
0 votes 2 comments
Can trademe refuse to release payment in my ping account until after the trade has been completed Answered
Rene
0 votes 18 comments
Buyer not paid or collected item and minimum contact
Hannah
0 votes 4 comments
Refund of courier fees
diane
0 votes 5 comments
Buyer would not pay for rural delivery Answered
Jacinta
0 votes 4 comments
Buyer won't arrange shipping Answered
annette
1 vote 2 comments
Buyer taking way too long to complete trade
Brenda
0 votes 13 comments
Buyer has no money, can the item be offered to the under-bidder Answered
Rob
0 votes 5 comments
Buyer asks for refund - impulse buy Answered
Ulf
0 votes 6 comments
Buy Now for one person but taken by another one Answered
jess
0 votes 10 comments
Buyer hasn’t reply since buynow
Jessika
0 votes 3 comments
Buyer has received goods but has not paid Answered
Sarah
-1 votes 5 comments