Community

Illustration representing community

After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

New post
I was asked for more postage once item won Answered
Tom Created
0 votes 3 comments
Seller disappeared after I paid Answered
Mandy Created
0 votes 4 comments
Seller changes item after 'offer' is accepted Answered
Angela Updated
0 votes 2 comments
Untouched Abandoned Storage Units-Reallly? Answered
Aubs Created
0 votes 10 comments
wrong item sent to me.. Seller wants me to send it back. Who pays? Answered
Eddie Created
2 votes 7 comments
Where is live chat Answered
Tracey Created
2 votes 4 comments
Scammer sending me abusive emails after buying from him Answered
Lee & Christine Created
0 votes 7 comments
Item not recieved, disappeared from purchase list and sold to another buyer. Answered
Stuart Updated
0 votes 8 comments
How to change feedback Answered
sara Created
0 votes 1 comment
Advice wanted: Emails to seller bounce back, payment instructions lead to error page Answered
Peter Created
0 votes 4 comments
How to cancel a purchase? Answered
Allan Created
0 votes 1 comment
How to find my Won items list history Answered
Mark Created
5 votes 22 comments
Seller refusing to refund cost of return shipping Answered
K Updated
0 votes 14 comments
Won item no longer on 'Won' - How do I contact Trade Me? Answered
Jason Created
1 vote 14 comments
Can't place feedback Answered
Murray Updated
0 votes 9 comments
Will Trade Me ever fix their private messaging? Answered
Gabriel Created
4 votes 4 comments
Was sent the wrong product now they want me to pay to send it back Answered
IAN Created
0 votes 2 comments
How do I cancel a purchase? Answered
Joe Updated
1 vote 5 comments
How can I contact a seller? Answered
Luzhen Created
0 votes 3 comments
After the Trade Me disputes process and the seller still does not refund Answered
David Created
0 votes 3 comments
Haven't heard from the seller Answered
stuart Created
0 votes 1 comment
What to do when the seller isn't willing to send the Item after payment? Answered
LINTO Updated
1 vote 5 comments
Leave feedback on a car I bought but didn't click buy through Trade Me? Answered
Matthew Created
0 votes 9 comments
Purchased items and details. Answered
Manojchandra Created
6 votes 12 comments
Seller wants to back out of the trade Answered
Reinna Created
0 votes 5 comments
When do listings on my account expire? Answered
Jeff Brook Created
0 votes 3 comments
Incorrect feedback total Answered
Arthur Created
0 votes 6 comments
Waiting for a Refund after returning an item Answered
Cathrine Created
0 votes 1 comment
Failure to rectify issue by both Answered
johnson Created
1 vote 4 comments
Possible fraud Answered
David Created
0 votes 25 comments

Join the conversation

Sign in