After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Prompting sellers to ship goods
Chris
1 vote 6 comments
Auto Bid - Pushing the auction up Answered
Carrie
1 vote 3 comments
I have bought an expensive item but the only payment option is Bank Transfer
Jay
-3 votes 3 comments
Item arrives damaged Answered
Rita
-1 votes 10 comments
Found it difficult to place feedback.
Noelene
0 votes 2 comments
Seller sends repetitive "Fixed price offer" emails for the same item which was returned as Faulty. Answered
John
0 votes 1 comment
Covid a valid reason for not arranging courier pickup?
Chris
-2 votes 2 comments
Seller won't provide location details.
Andrew
2 votes 2 comments
What are the red flags when buying
T
0 votes 2 comments
Where do I find my Dispute Report? Answered
Arthur
0 votes 10 comments
Seller pulls out after receiving payment
Elizabeth
2 votes 5 comments
Getting photos from an old purchased listing Answered
geoff
1 vote 1 comment
Haven't heard from seller Answered
david
0 votes 1 comment
Cannot contact seller for info to pay after winning buy now. Answered
Terry
1 vote 3 comments
Email link in won items opens in random app Answered
Sonia
0 votes 5 comments
Sellers not completing trade and I've accidently deleted feedback Answered
Amanda
0 votes 6 comments
Blacklisting Not Working As A Buyer?? Answered
Scott
4 votes 1 comment
View a listing after its been completed and withdrawn
jeff
2 votes 2 comments
Wrong Item received Answered
Barry
-1 votes 3 comments
Purchased items and details. Answered
Manojchandra
6 votes 12 comments
What if the item is not as described? Answered
Markus
1 vote 5 comments
Seller was communicating before I won. Now I haven't heard from them. Answered
maxie
0 votes 5 comments
Finding an old auction Answered
Brian
1 vote 7 comments
Bad buying experience
Jessica
-1 votes 6 comments
Proof of Purchase for Warranty Answered
Bill
0 votes 1 comment
How to find my Won items list history Answered
Mark
5 votes 22 comments
Paid for item, hasn't been received. Answered
Nerida
3 votes 8 comments
Winning an auction only to find out the item has damage Answered
Avrill
0 votes 1 comment
What happens if you win a listing but the seller wants more money for the item? Answered
Emily
0 votes 1 comment
How to see full bid history Answered
Noah
0 votes 5 comments