After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Damaged Goods
Joanne
0 votes 3 comments
Items I Won Page Shows Incorrect Sales Price
Cam
0 votes 12 comments
Worried about trade won
Kris
0 votes 10 comments
Thank you for all your help but there is another matter...
Siobhan
0 votes 7 comments
Goods Arrived Broken
Steven
0 votes 2 comments
Postage prices unable to be entered prior to selling.
JO
0 votes 0 comments
Seller disappeared after I paid Answered
Mandy
0 votes 4 comments
Auction showing as won, but then lost to another bidder?
Willy
0 votes 2 comments
Internal Server Error Banana Error 500
Kimberley
1 vote 1 comment
$1 Reserve Casio G-Shock GBD-200
Christopher
0 votes 14 comments
Won an auction but not showing up on the list of won auctions
Garth
1 vote 14 comments
I was asked for more postage once item won Answered
Tom
0 votes 3 comments
Advice wanted: Emails to seller bounce back, payment instructions lead to error page Answered
Peter
0 votes 4 comments
How to cancel a purchase? Answered
Allan
0 votes 3 comments
I won a listing but there are no seller details for contact?
b
1 vote 10 comments
Was sent the wrong product now they want me to pay to send it back Answered
IAN
0 votes 2 comments
Cannot find courier tracking number Answered
Tony
0 votes 2 comments
Can people see what I've bought from my feedback? Answered
Michael
1 vote 3 comments
Seller uncontactable for refund/NZ post negligent
T
1 vote 22 comments
What do I do if a seller wants to back out of a trade?
Bill
0 votes 15 comments
Haven't heard from the seller Answered
stuart
0 votes 1 comment
Seller wants to back out of the trade Answered
Reinna
0 votes 4 comments
When do listings on my account expire? Answered
Jeff Brook
0 votes 3 comments
Returning item - restocking fee from seller Answered
Tom
0 votes 2 comments
Waiting for a Refund after returning an item Answered
Cathrine
0 votes 1 comment
Won an auction, shows as 'listing closed without selling'. Confirmed bug
Mark
0 votes 3 comments
Confirmation of Afterpay purchase? Answered
Brian
1 vote 1 comment
Won item no longer on 'Won' - How do I contact Trade Me? Answered
Jason
1 vote 14 comments
Item not as deescribed - faulty playhouse Answered
Paul
0 votes 1 comment
Seller wants me to pay upfront Answered
Cattalog
1 vote 4 comments