After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Buyer protection, Ping, lodging a dispute
Hayley
-1 votes 10 comments
Item arrives damaged Answered
Rita
-1 votes 10 comments
Where do I find my Dispute Report? Answered
Arthur
0 votes 10 comments
Seller is pressuring us to change our negative feedback
Amy
0 votes 9 comments
Disputing feedback
K
0 votes 9 comments
Trust and honesty. Answered
Ronald
0 votes 9 comments
Auction stated buyer protection with Ping but can not make a claim Answered
Conner
0 votes 9 comments
Where do you find the delivery instructions that you supply a seller at the time of purchase? Answered
William
0 votes 9 comments
Can't place feedback Answered
Murray
0 votes 9 comments
Still waiting for reply from Trade me re- statutory declaration Answered
stuart
1 vote 9 comments
Leave feedback on a car I bought but didn't click buy through Trade Me? Answered
Matthew
0 votes 9 comments
How to cancel the trade after I won a listing?
Amanda
1 vote 8 comments
Item not recieved, disappeared from purchase list and sold to another buyer. Answered
Stuart
0 votes 8 comments
Arghhh, my first bid and I screwed myself (again). Answered
David
0 votes 8 comments
Paid for item, hasn't been received. Answered
Nerida
3 votes 8 comments
Seller wants to increase price after auction closed
Daniel
0 votes 7 comments
wrong item sent to me.. Seller wants me to send it back. Who pays? Answered
Eddie
2 votes 7 comments
Scammer sending me abusive emails after buying from him Answered
Lee & Christine
0 votes 7 comments
Thank you for all your help but there is another matter...
Siobhan
0 votes 7 comments
Seller Changing Feedback Because I didnt Place Feedback
AJ
0 votes 7 comments
Items that I've purchased are faulty
John
-1 votes 7 comments
No contact from the seller Answered
Ryan
0 votes 7 comments
High volume seller holding goods I've paid for to ransom till I pay rural and won't refund
Blanche
-1 votes 7 comments
File a report page not working
Gaye
0 votes 7 comments
new item defect after 45 days - how to resolve warranty issues? Answered
Arne
0 votes 7 comments
CAnt place Feedback
Jennifer
-2 votes 7 comments
Item not in won list anymore-cant contact seller as no delivery Answered
Sandra
0 votes 7 comments
Did Buy Now but now I can't honour the purchase Answered
john
0 votes 7 comments
Finding an old auction Answered
Brian
1 vote 7 comments
Seller trying to renegotiate price after buy now used
scott
0 votes 6 comments