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After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Did Buy Now but now I can't honour the purchase Answered
john Created
0 votes 7 comments
Finding an old auction Answered
Brian Created
1 vote 7 comments
Electric bike 2nd hand - not as described Answered
Rana Created
0 votes 6 comments
Won bid but seller doesn't fulfil the trade Answered
William & Roberta Created
1 vote 6 comments
Follow up with my purchase - have paid and emailed seller but no response. Answered
Maria Created
0 votes 6 comments
People are becoming so rude Answered
Leone Created
0 votes 6 comments
Changing feedback not showing on sellers profile Answered
Danielle Created
0 votes 6 comments
Finding a 'Won' item on my account Answered
Graham Created
0 votes 6 comments
Incorrect feedback total Answered
Arthur Created
0 votes 6 comments
Difficulty posting review of Tradie saved in Watchlist Answered
Deb Created
0 votes 6 comments
Seller put the wrong delivery address on my parcel Answered
Leone Created
1 vote 6 comments
Won an auction via Buy Now, but seller had already sold the item the day before on FB Marketplace? Answered
Kane Created
0 votes 6 comments
Sellers not completing trade and I've accidently deleted feedback Answered
Amanda Created
0 votes 6 comments
Seller wants to back out of the trade Answered
Reinna Created
0 votes 5 comments
How do I cancel a purchase? Answered
Joe Updated
1 vote 5 comments
Who puts feedback first Answered
Jackie Created
0 votes 5 comments
What to do when the seller isn't willing to send the Item after payment? Answered
LINTO Updated
1 vote 5 comments
Safety Issue with new product. Answered
Graham&Kelly Created
0 votes 5 comments
Does TradeMe send auction emails anymore? Answered
Ben Updated
0 votes 5 comments
History information - Q&A from old listings Answered
Tony Created
0 votes 5 comments
Email link in won items opens in random app Answered
Sonia Updated
0 votes 5 comments
What if the item is not as described? Answered
Markus Created
1 vote 5 comments
How to see full bid history Answered
Noah Created
0 votes 5 comments
Where is live chat Answered
Tracey Created
2 votes 4 comments
Seller disappeared after I paid Answered
Mandy Created
0 votes 4 comments
Advice wanted: Emails to seller bounce back, payment instructions lead to error page Answered
Peter Created
0 votes 4 comments
Failure to rectify issue by both Answered
johnson Created
1 vote 4 comments
Buyer wants me to pay upfront Answered
Leigh Created
1 vote 4 comments
Will Trade Me ever fix their private messaging? Answered
Gabriel Created
4 votes 4 comments
Seller disabled Answered
Dean Created
1 vote 4 comments

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