After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Disputing feedback
K
0 votes 9 comments
Seller wants to back out of the trade Answered
Rene
0 votes 4 comments
When do listings on my account expire? Answered
Jeff Brook
0 votes 3 comments
Returning item - restocking fee from seller
Tom
0 votes 2 comments
Waiting for a Refund after returning an item Answered
Cathrine
0 votes 1 comment
Won an auction, shows as 'listing closed without selling'.
Mark
0 votes 3 comments
Item not as deescribed - faulty playhouse Answered
Paul
0 votes 1 comment
Trust and honesty. Answered
Ronald
0 votes 9 comments
Untouched Abandoned Storage Units-Reallly? Answered
Ashley
0 votes 10 comments
Who puts feedback first Answered
Jackie
0 votes 5 comments
Trying to leave feedback Answered
Graeme
0 votes 1 comment
Seller wants payment for an item before giving pickup address Answered
Kyle
0 votes 2 comments
Finding the listing for an item I purchased last year Answered
Kimberly
0 votes 3 comments
Seller relisted same item I have won and paid Answered
May
0 votes 3 comments
I can’t pay after winning an auction Answered
kerry
0 votes 1 comment
Electric bike 2nd hand - not as described Answered
Rana
0 votes 5 comments
Possible fraud Answered
David M
0 votes 25 comments
Possible fraud? Answered
TM user
0 votes 34 comments
Completing an auction. Seller delayed in sending postage costs Answered
H
0 votes 3 comments
Finding an expired listing Answered
John
0 votes 2 comments
How to close a dispute/complaint I lodged? Answered
Bryce
0 votes 6 comments
Contact second bidder Answered
Adrian
0 votes 1 comment
Dispute Resolution Process - confirmation email to Buyer? Answered
Amanda
0 votes 2 comments
Item claimed by seller to be no longer available Answered
Mario
0 votes 4 comments
Seller fridge description does not match the reality
feifei
0 votes 6 comments
USA Seller not replying to messages
Sue
0 votes 3 comments
Seller Changing Feedback Because I didnt Place Feedback
AJ
0 votes 7 comments
Received Trade Me email asking for my bank verification code Answered
Kim
0 votes 4 comments
Contacting seller about a faulty product
Jo
0 votes 5 comments
Auction stated buyer protection with Ping but can not make a claim Answered
Conner
0 votes 8 comments