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After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Waiting for a Refund after returning an item Answered
Cathrine Created
0 votes 1 comment
Won an auction, shows as 'listing closed without selling'.
Mark Created
0 votes 3 comments
Confirmation of Afterpay purchase?
Brian Created
1 vote 1 comment
File a report page not working
Gaye Created
0 votes 7 comments
Possible fraud Answered
David M Created
0 votes 25 comments
Possible fraud? Answered
TM user Created
0 votes 34 comments
Item not as deescribed - faulty playhouse Answered
Paul Created
0 votes 1 comment
Won an auction via Buy Now, but seller had already sold the item the day before on FB Marketplace? Answered
Kane Created
0 votes 6 comments
Did Buy Now but now I can't honour the purchase Answered
john Created
0 votes 7 comments
Seller not necessarily up to "no good', but unusual order of payment.
Jayne Created
1 vote 3 comments
Trust and honesty. Answered
Ronald Created
0 votes 9 comments
Electric bike 2nd hand - not as described Answered
Rana Created
0 votes 6 comments
Seller disabled Answered
Dean Created
1 vote 4 comments
Paid for item, hasn't been received. Answered
Nerida Created
3 votes 8 comments
Seller wants payment for an item before giving pickup address Answered
Kyle Created
0 votes 2 comments
Trying to leave feedback Answered
Graeme Created
0 votes 1 comment
Seller relisted same item I have won and paid Answered
May Created
0 votes 3 comments
Finding the listing for an item I purchased last year Answered
Kimberly Created
0 votes 3 comments
Contacting seller about a faulty product
Jo Created
0 votes 5 comments
I can’t pay after winning an auction Answered
kerry Created
0 votes 1 comment
Does TradeMe send auction emails anymore? Answered
Ben Updated
0 votes 5 comments
No security buying with trademe Answered
Rachael Created
1 vote 3 comments
Arghhh, my first bid and I screwed myself (again). Answered
David Created
0 votes 8 comments
Dispute Resolution Process - confirmation email to Buyer? Answered
Amanda Created
0 votes 2 comments
Buyer protection, Ping, lodging a dispute
Hayley Created
-1 votes 10 comments
Won bid but seller doesn't fulfil the trade Answered
William & Roberta Created
1 vote 6 comments
Completing an auction. Seller delayed in sending postage costs Answered
H Updated
0 votes 3 comments
Finding an expired listing Answered
John Created
0 votes 2 comments
How to close a dispute/complaint I lodged? Answered
Bryce Updated
0 votes 1 comment
Contact second bidder Answered
Adrian Created
0 votes 1 comment

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