After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

New post
Received Trade Me email asking for my bank verification code Answered
Kim
0 votes 4 comments
Trade Me has closed my dispute even though I said it wasn't resolved
Larisa
2 votes 4 comments
Cant open dispute - page doesn't have the option
Carlos
0 votes 14 comments
Contacting seller about a faulty product
Jo
0 votes 5 comments
Auction stated buyer protection with Ping but can not make a claim Answered
Conner
0 votes 9 comments
Does TM actually honor their Buyer Protection promise?
craig
0 votes 5 comments
Seller will not respond Answered
dennis
0 votes 1 comment
Seller is being very unreasonable
karen
0 votes 1 comment
Seller hasn't responded after 18 days, TM contact hard to find
Deb
0 votes 1 comment
Faulty vehicle on trade me
Sunpreet
2 votes 9 comments
Dispute Reports - items weren't sent, then sent but not delivered.
dave
-1 votes 13 comments
Waiting for replacement item - paid with Afterpay
stephen
0 votes 2 comments
Non-delivery dispute
Shelley
2 votes 2 comments
Potential Spam
Yas
0 votes 4 comments
Waiting on a basic ping refund now for nearly 40 days without any update on my case
Nathan
2 votes 6 comments
Non-delivery of my item, paid by Ping - what can I do? Trade Me Reference # P226599185
karyn
0 votes 4 comments
Alarming amount of hacked trademe accounts/fraudulent listings
phil
5 votes 18 comments
Dispute resolution process and contacting Trade Me
Hugh
7 votes 11 comments
No response from seller
Victoria
0 votes 2 comments
Item not received
Melissa
4 votes 26 comments
Where do you find the delivery instructions that you supply a seller at the time of purchase? Answered
William
0 votes 9 comments
Item purchased in August still not received - seller waiting for stock Answered
karyn
-1 votes 8 comments
Trade Me withdraws listing after I had paid by Ping. Answered
Joy
0 votes 2 comments
Seller will not give address for pick up. I contacted the seller via email after winning the auction.
Maureen
1 vote 5 comments
Items that I've purchased are faulty
John
-1 votes 7 comments
No contact from the seller Answered
Ryan
0 votes 7 comments
Sending my address to the seller after I selected pick up Answered
robert
0 votes 1 comment
How to change feedback Answered
sara
0 votes 1 comment
Unreliable Seller Answered
Wahine
0 votes 3 comments
Seller hasn't received my Ping payment - how long does it take?
Bruce
0 votes 1 comment