After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

New post
Received Trade Me email asking for my bank verification code Answered
Kim
0 votes 4 comments
Trade Me has closed my dispute even though I said it wasn't resolved
Larisa
5 votes 4 comments
Contacting seller about a faulty product
Jo
0 votes 5 comments
Auction stated buyer protection with Ping but can not make a claim Answered
Conner
0 votes 8 comments
Seller hasn't responded after 18 days, TM contact hard to find
Deb
0 votes 1 comment
Potential Spam
Yas
0 votes 4 comments
Where do you find the delivery instructions that you supply a seller at the time of purchase? Answered
William
0 votes 9 comments
Trade Me withdraws listing after I had paid by Ping. Answered
Joy
0 votes 1 comment
Items that I've purchased are faulty
John
-1 votes 7 comments
No contact from the seller Answered
Ryan
0 votes 7 comments
Sending my address to the seller after I selected pick up Answered
robert
0 votes 1 comment
How to change feedback Answered
sara
0 votes 1 comment
Unreliable Seller Answered
Wahine
0 votes 3 comments
Seller hasn't received my Ping payment - how long does it take?
Bruce
0 votes 1 comment
Incorrect Postal Address Sent By TradeMe
AJ
1 vote 14 comments
High volume seller holding goods I've paid for to ransom till I pay rural and won't refund
Blanche
-1 votes 7 comments
Why did the seller blacklist me after successful trade? Answered
FIONA
0 votes 2 comments
How can I search for a purchase I made last year? Answered
Debra
0 votes 3 comments
Follow up with my purchase - have paid and emailed seller but no response. Answered
Maria
0 votes 6 comments
How to find evidence of a past purchase? Answered
Keegan
0 votes 1 comment
Item didn't match description - seller won't respond Answered
Barney
0 votes 3 comments
How do I cancel a duplicate purchase? Answered
Woz
-1 votes 1 comment
My account purchase history Answered
Brett
2 votes 3 comments
After the Trade Me disputes process and the seller still does not refund Answered
David
0 votes 3 comments
Asking to inspect the item at first Answered
Sahar
0 votes 1 comment
No security buying with trademe Answered
Rachael
1 vote 3 comments
Non delivery of goods after two weeks Answered
Cathy
0 votes 26 comments
How can I contact a seller? Answered
Luzhen
0 votes 3 comments
How do I change delivery address? Answered
kris
-1 votes 10 comments
Auction closed with me winning then it carried on and someone else won it.
rose
6 votes 29 comments