Ping verification is still pending
Answered
My payment has been on hold for a week now no refund or word back from trade nor ping since they asked for verification
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S Community SuperuserKia Ora Tk,
Sorry to read you've been left in limbo there,
Contact TM staff through "Live Chat" to give this a nudge along - If you select the Contact us Link at the bottom of any TM page the Chat Tab will Pop up in blue at the bottom right of your landing page screen, there may be a slight delay in this appearing.Enter in the Chat bot which comes up once the Chat icon is selected - Talk to person - you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff.The manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pm- Cheers.0 -
FYI the live chat person says they cannot help with Ping verifications. It also doesn't help that gmail classifies the Ping authentication request as spam.
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S Community Superuser
Kia Ora Stephen,
A TradeMe staff member is looking into this for you. - Thanks for the heads up with this concern - Cheers.
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