is the 2minutes auction extended bidding time having bugs?
Recently (probably since sometimes March) when bidding extended each time (normally 2 minutes) in the last minutes biddings, it seems to be having problem counting down the 2 minutes. It jumped to random extended time to 26secs / 15secs and sometimes less than 10secs remaining to bid and then the auction just gone ended and making it unable to enter any bids eventhough in the old version interface the timer is still counting down in 1min 40secs etc and when you clicked into the auction it says ended. Anyone notice this? Never seem to have such problem before.
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S Community SuperuserKia Ora SJ,I have had a similar experience and documented a full report to TradeMe - at the time I was given 2 instructions to check...- Ensure I was running the latest up to date browser / App version.
- Ensure my device has the date and time set to automatic.
If these 2 options are both Yes! I recommend reporting to TM staff so they can further investigate.We are Not the only ones who have had this experience - Cheers.0 -
Thanks S, is your issue resolved since having the 2 options checked?
Since starting this topic today, The 2 mins extended timer seems to be back to normal and have not had the random timer or sudden auction ended (even at the extended time) and I have not done anything.
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S Community SuperuserEdited
Cheers SJ,
Yes! - After sending TradeMe screenshots of the 2 checks showing this wasn't an issue with my Device Settings the issue was resolved pretty quickly for me.
By starting this Topic of conversation today you have actually done the company a huge favour in alerting them to check and correct a possible glitch in the system so Well Done you! - I am pleased to see this has been resolved for you so quickly also - should you notice this waver again don't hesitate in reporting back 😊
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