Sold but no communication from buyer
AnsweredHi
After my listing said it sold i contacted buyer but no reply
What should i do?
Ho who i know if that is a genuine buyer?
Thanks
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S Community Superuser
Kia Ora Lina,
Sorry to read you are in Limbo with that Trade,
How long has it been since the Listing closed? - TradeMe allow Members 2 days to make contact & 7 days to complete payment. - If this was purchased a few days back have you checked your spam/junk folder incase their email went there? - If you had messages enabled it would pay to check there also - this is a common mis-connect between Buyers & Sellers. - The next step would be to place a friendly feedback letting them know you have emailed several times, please check their spam/junk folder & make contact with you. - feedback can be changed after the Trade is sorted though only the once.If you hear nothing after the 7 days apply for your success fee refund which initiates an email from TradeMe to your Buyer, asking if they intend to complete the Trade - TradeMe will either refund your success fee within 3 days so you can relist the item(s) or you will hear from your Buyer. - All the Best - Cheers.0
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