Changing feedback after deleting sale
sold an item - there was an issue but now resolved - but I deleted the sale and now wish to change the feedback, but don't know how - can anyone help me - item sold 22/1/24
-
Callum Community Superuser
HI Julia. Yes, you can change or delete the feedback. Is the issue that you can't find it, or do you mean you physically can't change it?
There are quite a few ways to get there. All you need is the buyers Trade Me name or the auction listing number. Best way would be a search of your emails to get to the item number and follow that. If it was paid for by ping, check your ping account. If it was paid for via bank deposit you can check reference number there. If the buyer left you feedback you can also use that to get to their feedback.
Also it's good practice to not manually delete sales if that's what you did. They do drop off by themselves after 45 days so I just leave them.
0
1 comment
Date
Votes