Tradevine & Shopify API is gone! What is everyone doing?

I contacted Shopify today and Shopify has agreed to add a three-month grace period. So the connection between Tradevine and Shopify should be the same as before, until the end of April 2024.

You may need to do a re-authorisation in the Shopify Settings in Tradevine. When re-authorising, you may need to find the original authorisation token first (the one you saved in May 2023).

This is just a temporary solution. In the following three months, you will need to find an alternative to replace Tradevine if you want to continue using Shopify.

Thank you for getting the extension, that is amazing news!

I have contacted Tradevine and have requested that they share the back end info for the current app so that we can set up a custom app that uses the Tradevine API and have it updated by a developer so that it works correctly. We would be keen to share info and try to sort something that works for everyone but will have to see how it goes. Let me know if this of interest to anyone.

So many of the other options are incredibly expensive and charge per items or sales which doesn't work well for us.

I looked quickly at Zeablue. When I saw some of their website links were dead it wasn't a good look and then being an NZ company and probably underfunded - not really my first choice. I'll look at ZOHO again which last time I looked had some API things I didn't like and then look further abroad 

Here's my experience: after having a look at zeablue's documentation (see https://app.zeablue.com/help/Trade-Me-integration/56) and it looked good, so I have signed up and it works well.

On top of inventory control & Shopify integration, so far zeablue does what we need like title, descriptions, listing options, multiple categories (multi-listings on the same product), shipping options and so on. The thing they can't do is questions & answers, for that we just use Trademe which is not a big deal.

There’s a few threads on this if you search up Shopify … crazy that there isn’t any intention to update the api.

If just using traderunner for Trademe then it’s apparently free of charge to integrate to your Shopify.

Depending on how many SKUs you manage you could look at doing straight out of Shopify but other sellers have suggested options like Zoho

Argh!!! I only just noticed our orders stopped importing from Shopify. I have re-authorised the token and it is back up and running. But sounds like a short term fix. Has Tradevine said anything?

Thanks for the updates. This is such awful timing especially because I was having a few days off! LOL. It does look like it is working again though, so I guess the top of my to do list will be to find a new integration with Shopify and Xero that doesn't break the bank! Would love to know what others are moving to.

I had a look into Shop and Buy. About $330 p/m with 3x integrations and the trademe API through traderunner is free anyway. I'm going to try that, custom APIs are difficult to maintain and expensive unless you have a great coder. So probably about the same price as tradevine + custom API anyway.
Tradevine is fantastic software but unless tradevine is going to support us using their service it's better to go to a more progressive provider

Did anyone look at https://www.zeablue.com/nz/?

For anyone interested - I migrated to Stock & Buy about a month ago. My experience was pretty bad. The software is buggy and extremely non-versatile with no possible workarounds. Eg you cannot edit an order coming from Shopify - instead, you need to delete the Shopify order and copy a new one into S&B. Another one is there are no viewing options on the inventory page (eg you can't view by SKU only by name). There are a ton of these issues and S&B have no intention of fixing it. I am now looking for another solution - curious what else is out there.

Thanks for the post, it helps. Stock & Buy was going to be my pick. When I did the Stock & Buy trial I found a few things that wouldn't work. Also it didn't feel as intuitive as Tradevine.

I'm now looking at https://www.zeablue.com/nz/. I didn't even know it was an option. The trial I've done ticks more boxes for what we need.

Hi Sam what was your verdict in the end? We are currently looking to start our business and Zeablue seems to be the best to futureproof in terms of all the integrations.

Hi Louie,

I don't have a verdict, all solutions I have looked at have problems. For example, ZOHO API does not allow editing of titles/descriptions from their software - you need to go into Shopify every time you want to change something.

The way I see it is I can use any inventory & sales management software with integrated Shopify integrations. The reason is that I don't have to maintain an integration myself. I've already setup Shopify with Omnivore so no need for another solution with trademe which I don't want to sell on much anyway. With all that in mind I think it is very unlikely NZ-run ZEABLUE would be the best solution with other providers internationally having software already built and probably better. In short, I will look into ZEABLUE and others and am interested in what others come up with as well. TBH Shopify will probably solve this themselves in the mid term, they are most the way there they just need to get better functionality and usability.

For anyone interested my trademe sales have dropped between 90-95% since changing from Tradevine to Omnivore. It's a shame but my focus is on Shopify rather than Trademe because of TMs really high fees. It's difficult to say why but probably a combination of losing a whole bunch of data and settings on the swap over like trademe specific build titles/descriptions, complex shipping rates built over years, and functionality (Omnivore doesn't allow any selling of variations so all variations setup in shopify aren't sold on trademe now), no ability to answer questions, now allowance for selling the same product in multiple categories with different tiles and descriptions <- was quite a big one for us and other features lost. I suppose sellers like me who choose shopify over trademe will cost trademe a fair bit of $$ in lost revenue

For those who are still struggling with the April 2024 deadline of the Tradevine-Shopify disconnection issue, here is a temporary fix. In the long run, you may still need to find an alternative inventory management system that supports Shopify.

If you have received an email from Shopify about unsupported API calls you will need to make a small change.
Please view the following link to see the solution:

https://support.tradevine.com/tradevine-help/organisation-details/sales-channels/shopify-settings/#webhooks-unsupported-api-calls

I emailed Tradevine and they said they are continuing to support existing accounts with Shopify connections, the change last year meant they're no longer supporting new accounts. Has anyone heard differently?

I liked the look of them. Do you use Zeablue to control your inventory, and do you list on Shopify? Have you found any limitations.

While looking at them the only thing I could see they wouldn't be able to do is the gift vouchers on Shopify, but there are only a few very expensive alternatives that do this. The good thing is when I asked Zeablue about gift vouchers there answers were spot on (as with all their answers to questions), whereas other companies suggested they could but in reality they didn't understand how NZ gift vouchers need to be accounted for in Xero. At the moment Tradevine is still working for us but the day it isn't, Zeablue looks like the way to go.

Jack, it would be great if you gave an updated on you experience in a few months :)

The thing is, once you set Traderunner/Omnivore up with Shopify (which is owned by trademe and will have forever support presumably and free) then why would you choose Zeablue over the many many other software providers?

Zeablue with trademe and shopify on two stores is $267 p/m limited to 50 sales p/m. For 600 sales p/m that $397.

I say this because I'm interested what others have tried?

I needed a system that allows us to do more and actually, we are finding zeablue is pretty good and their support is awesome. We just have one store and we pay $313/m for the small business plan which includes 600 orders/m and a whole heap of functions and tools that we can use in the one system, this saves us from not having to pay for multiple systems and wasting time managing multiple spreadsheets. Just to name a few, CRM, quotes with online acceptance, B2B, point-of-sale (saves us $139/m), import landed cost calculations (saves us around 5 hours/shipment of manual spreadsheets), and we can now track our products serial numbers. We've done our own research and have found zeablue compares well with other systems, zeablue's mid-tier solution hence satisfies our needs for business growth.

Just looking at Tradevine Intergrations, has the intergration between shopify & Tradevine been bought back? i see it is listed 

Thanks!