Why have I been asked to top up my account?
Answered
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S Community SuperuserKia Ora Maxine,
What is the given request reason to Top up your account?
Are you Listing items to sell? - Authenticating your account? - Sending items via Book a courier? - In debt? - More information would be helpful here - Cheers.
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I am relisting a car well within the time frame and with no upgrade to the listing
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No reason has been given why I have to top up my account
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S Community SuperuserEdited
Cheers Maxine,
If you meet the following criteria then you may like to contact TM directly - unless another Member can shed light on this.
Relist
- Available for auction, Buy Now, and classified listings - Car listings can be renewed for 30 days within 45 days of closing.
- Free – unless extras are selected.
Ensure no extra's are accidently being chosen as you relist.
You can contact TradeMe staff for assistance here through their Live Chat facility.The "Live Chat" hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pmOnce you've selected the Contact us Link you need to give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue with a black speech bubble at the bottom right of your screen, there is a slight delay in this appearing - A staff member will Chat with you then and there - Cheers.0
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