No security buying with trademe
Answered
I didn't realise that when you get ripped off by a seller trademe just makes you go to the dispute tribunal, which is no help for the overseas companies. I thought using trademe would be securer than random internet sites, but now find that it isn't.
After losing over $200 to a highly-rated Trademe member, who I later read has taken many people's money, but it doesn't seem to have affected their over all account rating, and trademe still lets them advertise on it, I will no longer be using it.
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Dee Trade Me staff - Trust and Safety teamHi Rachel, thanks for posting. Sorry to read that you've had this happen. We work hard to keep Trade Me a safe place for trading. If you buy something off the Marketplace using Ping or Afterpay and it doesn't show up, doesn't match the description, or just plain doesn't work, Buyer Protection can help. You file a dispute and we kick off the investigation process. If the item you've bought isn't covered by Buyer Protection, we can still look into things and see what we can do to help, so please do get in touch if you need a hand with this situation.
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I’m in the same situation, it’s a NZ seller, and “In Trade”even!
But as they didn’t offer afterpay or Pind, Trade Me declined to help and suggested Disputes Tribunal.
Never mind that the trader has breached TradeMe’s policies.0 -
Same here - Trademe cant help with getting my money back (and a few other recent buyers from a particular TradeMe account) after the scammer takes my money and doesn't send the product. So... I have to muck around with a disputes tribunal claim. TradeMe - enforce payment options, like eBay does, so "buyer protection" actually works!!
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