High Volume Listing Fees

The thing is with TM's great system is that you have to have ALL your listings closing on the same night to be able to get the first lot free. Its a rubbish system and trademe have designed it this way to obviously make more money and to confuse people.

One day they might actually add something new that actually helps NZ pro sellers, rather than give overseas companies unlimited free listings.......

Thanks Gary, I appreciate your reply. My expectation was that the HVL fee applied to the listing for the duration it was live, counting as a listing extra to the free quota. Instead, as items sold / total listings reduce, the total listing number needed to be under 50 for any additional free listings. Currently, we have 60+ listings, 40 of which I've paid an HVL fee on, and we expect to have a quota of 30 free listings available. I found out today that wasn't the case, and considered it was a misrepresentation of fees and unfair sales practice. I've since reached out to Trademe and have appreciated their prompt remedy to my account.

Melanie, once you go over your free listing allowance based on your sales STR (Sell through rate), you pay listing fees on every listing, not just any above 50. It's always been this way. If you keep within your free listing allowance as shown on your sales summary page, then you will never ever pay HVL fees. Also, if you list via My Products you can set a switch in settings so you never go over your free listing allowance. There is no need to go to 0 listings as everyone get's to list up to 50 free.

If you put HVL in the search box up top, you'll see several discussions about it eg this one.. 

Tips for managing High Volume Listing fees – Help - Trade Me

Thanks Gary, yes we run around 1500 listings and I have no issue with paying for the listings above our free threshold, the issue is that the listings under the threshold we never actually get for free if that makes sense as we expire / relist approximately 300 listings at a time meaning we are always revolving above the free limit. A difficult issue to articulate but hopefully that does make sense. Thanks I will look into the other discussions too for some tips

Afternoon, wondering if there has been any progress on your query? Just got stung in the HVL trap, listing daily and paying the HVL fee for listings over my quota, reasonably expecting that fee would apply for the listing duration. Instead, as goods sell, items I have paid the HVL on, drop down into my free listing quota, and I'm stuck on a hamster wheel of paying again per listing. Have searched the Trademe site for clarity. These HVL fees are misrepresented to their seller community.

Charlie, as long as you keep within your free listing allowance you don't pay HVL fees. If you at any time you go over your free listing allowance number, each new listing while you are over you free listing limit get's charged an HVL fee as it is listed. You only pay the HVL fee once per listing for the duration of the listing you set.

Unfortunately still having the same issue Charlie as we never run our listing levels below the threshold we never actually get the "free" listings. You are correct it is incredibly mispresented. It consistently leaves me disgruntled but unfortunately us smaller players have no voice to Trademe :(