Success fee refund declined - what now?
Answered
I have a problem - I applied for a success refund after selling an item but it was denied because the buyer said they would pay for it within 3 days.. however they have not paid after 4 days what can I do to get the sell success fee.
-
Contact Trade Me and they will sort it.
0 -
There's nothing much you could do except to keep bugging Trade Me.
0 -
The guy has not paid and I want to list item and I want fees taken off cheers
1 -
Gary-NZStocked Community SuperuserWayne, this happens so often there is an automatic process to have your fee refunded. Click in to the auction, and click on the link that says...
Once you do that, Trademe emails the other member to confirm they won't be paying. If they don't reply within 3 days, Trademe will email you and automatically refund your fees, then you can relist the item and try again.
-1 -
The buyer refused at the door to buy goods wasb very aggressive and intimidating
because he read the trade wrong as it stated what was for sale1 -
Ref nos 6093176
6093175
Trade no 3335509
22334509
223450983
Tool trades
Just wanting my success fee back as not my fault
He did need to turn an get nasty to me.0 -
CaseyTrade Me staff - Community team
Hi Beverly, sorry to read about the experience you've had. If the trades didn't go through you can definitely get the success fees back - you can apply for success fee refunds via your sold items page. Check out this Help page for further instructions.
-1
7 comments
Date
Votes