Fixed Price Offer Issue
Answered
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Callum Community SuperuserHello robbie. Do you have only one of each item? If so you might have the wrong box ticked in settings. If you have one item only, at closing you can ask My Products to either relist it, or do a FPO. Personally I go for relist, that way I have a potential audience of millions, rather than a few who might have added it to their watchlist. But your choice could be different.
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S Community SuperuserKia Ora RobbieSorry to read you're having such a difficult time with Listing your items through multi platforms on the system,Just picking up on your following statement <quote> I was advised to use my products to learn how to navigate the app, it’s incredibly annoying to do so on a mobile phone. After finally figuring everything out, I had to relist all my items and pay for them again. <unquote>You should have been able to import these Listings into My Products - under the circumstance if you identify the Listings you incurred a second charge on as a direct result of transferring them into the My Products Listing tool TradeMe may help you out with those Listing fees so you only pay once for the initial Listings.To contact TradeMe staff through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened in a New conversation - Talk to person - and you are taken to entering a few details before arriving at the window to Chat with a Real Person/Staff. - Enter your Listing numbers in the Chat window here or attach a screenshot of them enabling staff to pull them up readily.The Live Chat manned hours weekdays are 8:00am - 5:30pm and weekends 9:30am - 4:pmAll the Best! - Cheers.0 -
Why are you paying to list things, trademe works on the basis of paying when you sell things - or are paying for the extra services/high volume fees?
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Same problem. It’s been months with this issue. Trademe tell me it’s only affects certain categories but I have the issue with all categories I list in and other traders listing in the same category as mine can fixed price offer. Trademe don’t give a rats about their customers supported by their lack of customer service and ability to contact them. They are raking it in with the extra listing fees.
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Callum Community Superuser
Hello Stephen. While it is a known issue with the standard listing method, this topic heading, and first post, are around Listing Tools. As far as I know you can do FPO using My Products no problem at all. In fact Trade Me recommend this method if you are having problems. Are you saying you can't do FPO using My Products? Or are you saying you can't do it using the standard way from your unsold page?
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