Accidentally activated the in trade on my account
Answered
Is there any way to go back and reverse this accidental click when really I was just trying to go out of that option? I am definitely not In trade and occasionally sell items I no longer require.
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S Community SuperuserEditedKia Ora Judy,
Unfortunately Not - Once In-Trade is turned on it can't be turned off by Members, In-Trade Seller's who want to Trade Casual Items need to open a second account which has to be run by TradeMe ensuring you aren't restricted in either account coming forward. - Both accounts must sell completely different products to each other. - If this is a mistake & you have not Sold In-Trade previously TradeMe may look into switching this back for you However if any In-Trade items have been sold through the account it won't be turned off. - Refer to the Help File below - Cheers.
Reference: In-trade disclosure – Help - Trade Me
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Not exactly right S, Trademe can revert it back it. What is correct is a trader cannot do it
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MichelleTrade Me staff - Community team
Kia ora Judy, I can help with this, I've emailed you now 🙂
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frankEditedMichelle Hi i am currently experiencing the same issue on my account, I have not sold anything since it happened. Is their any chance of getting in touch to resolve it? Kind Regards - Frank
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S Community Superuser
Kia Ora Frank,
We're at the weekend now being Friday evening, during the weekend we can contact the Customer Experience team through the Live Chat facility.
To contact TradeMe staff through "Live Chat" for assistance, If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened in a New conversation - Talk to person - and you are taken to entering a few details before arriving at the window to Chat with a Real Person/Staff.The Live Chat manned hours weekdays are 8:00am - 5:30pm and weekends 9:30am - 4:pm- Cheers.0 -
Michelle
Kia ora Frank, just checked in on this and see you got it sorted thanks to great advice from S! 🙂
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