Request to Change Feedback on Old Sale?
Answered
A trader brought an item from me about 5 months ago. No contact or payment was made so I placed negative feedback, got fees refunded and relisted the item
The trader has just rebrought the item, this time paying. When I went to package it up to send I noticed some minor marks on it which I hadnt noticed when I listed it. I emailed the buyer to advise and asked them if they were still happy for me to send. They said they were
Then then asked me if I would change the negative feedback from the previous auction explaining their son brought some things mistakenly while they were away and didnt tell them until they returned
I am interested in other members thoughts on what I should do here
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Gary-NZStocked Community SuperuserMy thoughts. Sounds like both of you have made mistakes. Since the sale has now been completed for the relisted item by the same member, if it was me, I would edit the original feedback to reflect this and change the red to yellow.
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Thanks for your thoughts Gary
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I have found the only way to edit feedback is by going in desktop version otherwise the option just is not there like many other features.
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