TM Community not supported on Firefox
Hi team - I spent 30 mins trying to figure out how to ask a question on community. Finally thought to change browsers from Firefox to Chrome and it works....I can create a post.
Posting here to save others from the same pain.
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Callum Community Superuser
Hello Alan. I use firefox and I've always been able to post on here. So it's perhaps something specific at your end. When you say you can't post, how do you mean exactly? Do you get an error message? Are you running the latest version of firefox?
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S Community Superuser
Kia Ora Alan,
After checking if you're running the latest up to date Firefox version, as Callum has offered, you may want to try clearing your Firefox Browser cookies & cache - Cheers.
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Thx all - FF version almost current 131.0.2 and I do have my setting moderately hardened. The create post or respond to post box that I am using now in Chrome never appeared in FF. Now that I know I will fire up Chrome for the few times I need to respond. I tend to live in FF as I find it easier to manage my security. The create post button is visible, but so is the message asking me to sign in (and I am signed into TM) to leave a comment. So I suspect that some of the Mozilla features I have enabled that support better security/privacy fall foul of TM. I have had this on some other sites so every now and then need to switch to Chrome.
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S Community Superuser
Thanks Alan,
Yes! TM is running stricter security measures However if you're signed in through FF already you should be automatically signed in on the Community pages also - when I strike that second Login between both platforms if a screen refresh doesn't come back Logged in I page back 1 and choose the word Login at the Top right of the screen which returns me Logged in - Occasionally I've had to close the page down & bring up a fresh New Tab then select the Login word Top right. - Cheers.
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I have the same issue Alan. I have to use chrome every time I need to post on the community forum. I have the current version of ff and refresh every morning
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flossy63 Community Superuser
I am also on Firefox and no issues here,
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I also have exactly the same issue as alan with firefox . I also find I cannot contact TM on firfox through the chat bubble, so go over to chrome for these activities. If I was soly on fire fox there would be no possible way to contact TM, as it both blocks chat bubble and all the other messaging to TM
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Callum Community Superuser
What extensions are you guys running? Any adblockers?
Have you set your privacy and security to strict? This can cause issues with some websites. I'm set to standard there.
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S Community Superuser
Yes! VPN would be another 1 to check off - perhaps allowing TM through firewalls or on the whitelist/exceptions - Cheers.
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Im on standard as Callum, no VPN, but have ad blockers
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